Date: 25 Oct
Download link:
Release of Microsoft Electronic Software Delivery (ESD) Service Manager
ESD is a software licenses distribution model by Microsoft, where distributors are able to accept purchase orders from resellers and deliver software perpetual licenses to end-customers. The ESD integration with interworks.cloud platform will allow the instant delivery of all ESD products straight to the end-customer by email. The products are ready to use immediately after digital delivery. This new integration facilitates the ordering and fulfillment processes for customers. It helps you get rid off costs associated with Physical Media handling needs and increase their long-term profitability against old-fashioned box software.
Upgrade path: Upgrade first to 3.22.0 by running the platform installer and then apply the 3.22.1 patch https://downloads.interworkscloud.net/patches/3.22.0/CloudPlatform.Patch.3.22.1.zip
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Bulk Import and Update of ProductsThe bulk import and update of your product catalogue can now be achieved using our Products Importer tool that is available in product module. Using our importer, you can upload an excel file with your products and the products will be imported / updated by mapping excel columns with product properties. |
The importer consist of 3 steps:
- Upload of excel file. In the first step you upload your excel file and you define some generic parameter that will be applied to all imported products
- Mapping of products field. The second step is for mapping the excel columns with the product fields
- Permissions. The thirst step is for defining the permissions of the imported products
For more details, please check Bulk Import & Update of Products
On this page
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The interworks.cloud platform integration with ESD features:
- ESD Products availability through Marketplace
- Full management capabilities for ESD products
- Automatic ordering and fulfillment for all ESD products
- Automatic delivery to customer the license key and the software download link
- Easy ESD invoice generation and price list management
- Access to all generated licenses keys from both BSS and Storefront - use of the new Assets module
- Automation of return process if the license key hasn't been redeemed by the customer
- Ability to check the license status (activated, redeemed or returned) from both BSS and Storefront.
The ESD service manager is not generally available yet but it can be activated for your organization by contacting our sales or customer success department. The following week we'll publish also in our knowledge base a guide for activating and managing the ESD products.
Asset Management Module
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This release includes the first version of our new Assets module. Currently the asset module is available only for holding information for the ESD products, but in the near future it will be released as an individual module.
With the Asset Management we are developing in our platform you will be able to:
- Create perpetual or license based products that require a license key for activation
- Automate business flows such license return process or resend of activation link
- Keep track of the licenses your customers have purchased
- Allow your customers or resellers to view and manage their licenses keys from your Storefront
- Use our reporting engine for getting consolidated data for your licenses business
Getting the Prices of a Product in All Units via Reporting
You can create a report that will return all the prices of a product for all active units. For accomplishing this, you should create a products report that will include also the Default Prices data. This report returns a line per product - unit combination but you can filter your results requesting only the prices for a specific unit (e.g. monthly, annually etc.)
Resolved Issues
Issues Resolved in 3.21.3 | Released on 10 October 2018
Issues Resolved in 3.21.4 | Released on 16 October 2018
The subscription of a required product is not upgraded to paid when the main trial subscription is upgraded to paid.
Integration with First Atlantic Commerce Payment Gateway
From this release, intetworks.cloud platform supports credit card payments using the First Atlantic Payment Gateway. First Atlantic is active on Caribbean and Latin America areas.
- Once First Atlantic has been configured in your BSS, a new step will be displayed during checkout where the customer will be redirected to a page hosted by First Atlantic for entering his credit card details.
- All invoices will be charged automatically using the token we have collected from First Atlantic for the credit card the customer entered.
For more details, please check First Atlantic Commerce
New options for the Automatic Dispatch of the Invoices
You have now more options for the invoices that are sent automatically to your customers.
- Define a subject for the invoice email that can include also invoice information like the invoice number
- CC and BCC fields. You can define more recipients for the email apart the "Bill to Contact" you have defined for your customer. You can just enter an email or use a merge field where you keep the recipients for each account.
- File name. You can define the name of the pdf file using merge fields for creating a unique name.
For more details, please check Customize Invoice Print-out
Resolved Issues
Issues Resolved in 3.21.5
| Key | Summary |
|---|---|
| EXL-5413 | Translation issues for Hungarian language |
| EXL-5642 | Unhandled errors at currency edit page. |
| EXL-5507 | Currency culture is not setup correctly on windows servers |
| EXL-5650 | The shortcuts menu is not displayed in subscription page when the asset module is activated |
| EXL-5605 | The external Ids of the subscription add-ons are not copied in tenant's BSS during the migration from lite to tenant reseller |
| EXL-5510 | Password Reset/Activation is not working when anonymous user access is deactivated for the Storefront |
| EXL-5351 | The invoice tax is calculated based on invoice account and not based on bill to Account |
Issues Resolved in 3.22.1
| Key | Summary |
|---|---|
| EXL-5623 | The add-ons of the subscriptions are not added from the import tool |
| EXL-4544 | Import tool - annual MPC subscriptions were imported with monthly billing cycle |
| EXL-5761 | Billing services - The invoices were generated with invoice date one day before |
| EXL-5658 | backordering mechanism - the sync status of add-on item is not updated correctly |
| EXL-5654 | Report between account and "main account" entities crashes |