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| This page explains how you can manage the free trials your customers are requested by creating trials and upgrade them to paid directly from BSS. |
Creating an Office 365 Trial Subscription
For creating a trial subscription you must do the following:
- Open the details page of the Office 365 plan your customer wants to try
- Select "Request for Trial" from the Shortcuts menu.
- The new trial subscription form will be loaded. In this page you must define:
- For which customer is the trial by filling the Customer field.
Define from which date the trial will start by setting a value for the "Start Date" field. This field cannot be in the past, it can be today or in the future.
Ui text box size medium type noteinfo Setting a start date in the future
If you set a start date to the future, the trial subscription will be creating as "inactive" and it will be activated on Start Date. The creation of the trial subscription in partner center it will be done on start date.
- Press Save for the trial subscription to be created. This action will create a 30 days trial subscription in partner center for 25 licenses.
Note 1: Since a trial subscription in partner center cannot be suspended or deleted, these actions are also not available in the trial subscription page in BSS.
Note 2: If the customer you selected hasn't confirmed the acceptance of the MCA agreement, the system will display the MCA pop-up form.
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If you try to create a second trial subscription for the same customer, you will get an alert that this is not permitted.
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Upgrading a Trial Subscription
Table of Contents
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