Page Comparison

For existing trial subscriptions, you can prolong the trial period to match customer needs and requirements. Check out how to do that!

Extending a Trial Subscription Period

1. Locate the trial subscription. 

2. Click the 'Extend Trial Period' option on the 'Shortcut' menu. 
   
   

   Ui text box
   size large type info
   In case this option is not available you your BSS user most probably dondoesn't have the appropriate user rights for the Billling > 'Allow Extend Trial action ' action! see this article for details on how to add the required access rights.

3. On the popup screen select the extension parameters. You can either extend the subscription for the pre-defined trial period or you can select a new period by clicking the appropriate option.
   
   
   
   
4. Click 'Extend'. Thats it