Scope: At this session, we cover all aspects of Ordering & Billing through the platform, and conduct several scenarios to provide a deeper understanding of the way the platform handles billing. Also, we go through the Microsoft billing model and how it can be reflected through the platform.
Explanation of Platform Billing settings
Explanation of Distributor Microsoft Billing model (basic model and special billing terms)
Ordering process
Giving 'Special Prices' to customers
Subscription Pricing details
Invoices & Payments
Customer Support
Submit a ticket through storefront
Submit a ticket through email
Ticket life-cycle management
Ui tab
title
Knowledge Base Material
The following table contains material from our Knowledge Base