Scope: This session is dedicated to the activation and operation of Office 365 + Azure services through the system. We explain integration details and show the flow for provisioning accounts/subscriptions for both new and existing tenants.
Explanation of MSPC integration and set up of Microsoft Cloud Service Instance(s)
Creation of Accounts and provisioning to MSPC (Storefront / BSS)
Provisioning of License / Usage based services to MSPC (Storefront / BSS)
The following table contains material from our Knowledge Base
Session
Function
Knowledge Base page
Activating O365 & Azure Services
MS Integration
Ui tab
title
Task List
Tasks / Business decisions
Comments / Guidelines
1
to decide on Cancellation Process
interworks.cloud supports both manual & automatic cancellation process for Microsoft Products. The customer must select the appropriate model
2
must decide on recipient of notification for Microsoft credentials
For implementations for CSP Indirect Partners, the notification with the new MS tenant credentials can be sent to either the partner or to the end-customers themselves.