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Ui tabs


Ui tab
titleWorkshops % Training Sessions


trueActivating O365


INLINE

Scope: This  session highlights the provisioning cycle of Office 365 + Azure services through the system. We will show the flow for provisioning accounts/subscriptions for both new and existing tenants


  • Explain that MS O365 catalog update (products / prices) is coming through the Distributor. Also, marketing material.
  • Creation of Accounts and provisioning to MSPC (Storefront / BSS)
  • Provisioning of License / Usage based services to MSPC (Storefront / BSS)
  • Addition of Add-ons (Storefront / BSS)
  • Subscription lifecycle management (Cancellations / additions)  (Storefront / BSS)
  • Error handling



Ui tab
titleKnowledge Base Material

The following table contains material from our Knowledge Base

SessionFunctionKnowledge Base page
Activating O365 & Azure ServicesMS Integration



Ui tab
titleTask List



Tasks / Business decisionsComments / Guidelines
1

'Welcome New Office 365 Customer' Notification

The notification with the new MS tenant credentials must be sent to the end-customer.




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