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Panagiotis Papanastasiou

Panagiotis Papanastasiou

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Excerpt

The ordering process for a BitTitan asset is similar to the process of any other cloud application. The synchronized reseller can select any of the BitTitan Asset products that his distributor published in his Storefront and add it to the basket. 


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Please know that:

  1. The BitTitan Systems systems will only allow orders for partners (resellers) that the distributor has first synchronized them from resellers for their end-customers. The distributor has to first synchronized the partner (reseller) with BitTitan, since BitTitan doesn't support automatic account creation during provisioning. The end-customers of a synchronized reseller can also place orders 
  2. As a result of the first rule, orders from direct customers of the distributor or from resellers for personal usage, are not permitted from BitTitan.
  3. Also, the BitTitan service manager supports Tier 2 reselling policy, meaning that the credentials set on BitTitan during the account creation will be those set in the Account Synchronization on BSS. 
  4. Orders or asset subscriptions cannot be cancelled, suspended or amended in any form or manner from the interworks.cloud BSS.
  5. You will be able to view all the Licenses within a Coupon CodesCode executed for all your resellers both on the interworks.cloud BSS and also on your BitTitan Portal.
  6. After the Coupon Code is utilized redeemed or expired, it will be visible only on our systems and not on BitTitan's systems.


Account Synchronization Prior to Ordering

On our system, there is the "Account Synchronization" for BitTitan. The distributor needs to synchronize the reseller's BSS account in order to proceed to a successful Asset asset creation either for the reseller's personal usage or for the reseller's end-customer(s), for both Storefront and BSS orders. The required fields located on the BSS "Account Synchronization" are the "Email Address" and the "Password" which are essentially the reseller's email and password that uses in BitTitan.



Ordering from Storefront

When synchronized resellers log in to the Storefront, they can purchase BitTitan assets for their end-customers by adding them to the basket. BitTitan assets may be available to purchase either under a specific category or not.


By clicking on the product's name, resellers are redirected to the product's overview page in Storefront.


By selecting the "Add to Basket" button, resellers will be redirected to the My Basket page which is the first step of the checkout.
Here, resellers can increase the Quantity of the Licenses they wish to order, review the Total payable amount, and define a friendly name for the asset they are about to order.

Then the resellers can choose if must choose the end-customer that the order is created for one of their end-customers (and even create a new end-customer) or for personal usage  and proceed by clicking on Checkout. 


Afterwards, on the next step of the ordering process, the Billing information is presented as well as the billing contact for verification purposes.


The order will be completed after all the Ordering steps are passed. 

Upon the final Checkout, the following process will be executed:

  1. A new asset (one-off) subscription will be created in our BSS.
  2. The invoice for the order is generated.
  3. The license(s) the reseller purchased for the asset will be are assigned to a BitTitan Coupon Code.
  4. Dispatch of A "Welcome Notification Email" is dispatched from BSS :If this order is for a to the reseller's end-customer, the end-customer will receive a welcome notification email containing the BitTitan portal link as well as the BitTitan coupon code that he then If this order is for the reseller's personal use, then the reseller will receive a welcome notification email containing the BitTitan portal link as well as the BitTitan coupon code that he then can redeem in order to utilize the purchased licenses via his synched BitTitan's account by login in the portal. can redeem in order to utilize the purchased licenses via the BitTitan's portal by registering an account. 
    If the end-customer wishes, he can request from his reseller to enable the purchased licenses, by providing the purchased coupon code. As a result, the reseller can create for his end-customer a BitTitan account and redeem the coupon code in that account.


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