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Since it is time-consuming and costly to support your customer and switch between platforms for some user-management tasks while at the same time keeping track of those platforms,  we we have introduced a capability for the Resellers and the End-customers with which they can manage their customers' as well as their own Microsoft Office 365 subscriptions right from the Storefront. They are able to create and remove Office 365 users, assign and deassign licenses to those users, remove licenses from users, reset passwords, and much morethe management of Office 365 end users from the workspace section of our Storefront. 

This new capability will be available both to your indirect resellers (if you are an indirect CSP) and to your direct customers (if you are a direct CSP).

  • The indirect resellers will be able to manage the end-users of all their customers from a single interface in your Storefront

  • Your indirect customers will be able to manage the Office 365 users of their organization directly from your Storefront.


The benefits of this capability are the following:

  • Easily manage your customers' or your Office 365 users from the user management feature of Storefront.

  • View in a glimpse, how many licenses are not attached to a user and how many users have no licenses (as well as other statistics).

  • Save time and money for your customers by providing frictionless processes over their day-to-day tasks.

  • Empower your resellers and customer to self-serve and exercise administration tasks over Office 365 subscriptions.

  • Enjoy 2-way synchronization data and make sure you always have the right view of any Office 365 subscription.

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What's coming?

The first edition of the Office 365 Users Management includes the crcreation of a new Office 365 end-user and the ability to assign / de-assign Office 365 and Dynamics licenses to these users.

The second edition (expected in 2021 Q1) is work in progress and it will include the following:

  1. Role assignment to an Office 365 end-user

  2. Delete Office 365 end-users

  3. Password reset for an Office 365 end-user

  4. Edit info of Office 365 end-users

  5. Block users for signing in

  6. View statistics about the licenses assigned



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