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Introduction


The status.interworks.cloud is a website that offers component subscriptions, in order to be informed of health status or schedule maintenance . Component subscriptions are a great way to ensure that any subscriber is only getting the notifications that are relevant to his products. Through a simple process, the subscriber can choose the notifications of components that are in need to be received. 

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status.interworks.cloud is for all our customers, not only for our platform customers. If you are a customer of interworks.cloud platform and you are using our cloud edition, you can subscribe for monitoring the health of our online deployment (EU or US region) and get notified for schedule maintenance tasks.


Subscription Process 


In order to subscribe on interworks.cloud status page, visit status.interworks.cloud and hit the subscribe button located on the upper right corner.

Subscribe Options 

Email

The most common way for a user to subscribe to updates is through the Email option. After placing an active email address, a confirmation email will follow.
The user just need to click on it and the notification of any incident or maintenance will be land on this email address.

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Confirmation did not arrive?

In case the confirmation mail did not arrive in 5 minutes, please check the junk/spam folder. Mark this conversation as not junk, so the rest of notifications will land on inbox for sure.


Webhook

Webhooks are HTTP POST requests that interworks.cloud Service Status send to the subscriber's endpoint.

RSS 

Service Status of interworks.cloud provides RSS feed. The feed contains all past incidents and maintenances.

Calendar

The Calendar option allow users to subscribe to a calendar containing all of your status activity, incidents or maintenance. The calendar option uses the iCalendar format,
which is supported by most calendar applications.

What will be displayed in the calendar?

  • All active and resolved incidents
  • All active and completed maintenances
  • All upcoming scheduled maintenances

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A user is able to be subscribed using any combination or even all of the above tools!


Component Subscription


The user is able to manage his subscription and select the desired components to be notified. To manage the subscription, the user should select all the components that he is interested in, right after the click on the received confirmation link or any time later. 

Manage Components During the Subscription

You should select to subscribe to "interworks.cloud Platform - EU Region" or "interworks.cloud Platform - US Region", depending on when your platform organization has been deployed.

Manage Components any Time

Click on  button and place the email used for the subscription. Then hit on Manage Existing Subscription.

Finally, the  will be appeared. Click on it and a manage subscription link will be sent to the subscribed email address.
By clicking on the manage subscription link the component list along will the unsubscribe button will be shown on a new browser tab. 

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