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trueActivating O365INLINE
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titleTraining Sessions
Excerpt

Scope: This

 session

session highlights the provisioning cycle of Office 365 + Azure services through the system. We will show the flow for provisioning accounts/subscriptions for both new and existing tenants


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titleTraining Sessions - Activating O365

  • Explain that MS O365
catalogue
  • catalog update (products / prices) is coming through the Distributor. Also, marketing material.
  • Creation of Accounts and provisioning to MSPC
  • Provisioning of License / Usage based services to MSPC
  • Addition of Add-ons
  • Subscription life-cycle management (Cancellations / additions)  
  • Error handling
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titleKnowledge Base Material

The following table contains material from our Knowledge Base

SessionFunctionKnowledge Base page
Activating O365 & Azure ServicesMS Integration

Provisioning Microsoft Tenants from BSS

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Microsoft Legacy Azure OLD

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titleTask List



Tasks / Business decisionsComments / Guidelines
1

'Welcome New Office 365 Customer' Notification

The notification with the new MS tenant credentials must be sent to the end-customer.