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Date:  

Installation: https://downloads.interworkscloud.net/patches/3.27.0/CloudPlatform.Patch.3.27.14.zip
You must upgrade first to 3.27.0 using the interworks.cloud installer before applying this patch

New interworks.cloud BSS Dashboard

The BSS Dashboard has been introduced as a tool for providing a fast, accurate, effortless, and user-friendly overview of your business's performance with meaningful statistics such as metrics, KPIs, and other relative data. The tool's purpose is to reduce the business operational costs, eliminate the wrong assumptions of their revenue projections, minimize the risk of missing critical information, and assist in important business decisions/activities. Overall, this tool provides the user with a complete business productivity-improving dashboard while they retain their focus on managing more efficiently their business. When the user logs in the BSS platform with his credentials, the tool becomes available on the home page of BSS instead of the current calendar view. 

On this page

The first edition of our BSS Dashboard supports the widgets general statistics, product mix and subscriptions churn.

What’s next?

The second edition of our BSS dashboard will include the following widgets:

  • Expiring subscriptions

  • Expiring assets

  • Expiring trials

  • Pending subscriptions for cancellation

  • Order that haven’t been executed because of credit limit threshold

For more details, please check BSS Dashboard

interworks.cloud BSS - Introduction of our New User Interface!

We are excited to announce that BSS portal is switching to a new and improved user interface (UI). The new BSS UI is a more fresh, modern and faster user interface meant to improve customer’s experience. Some of the improvements are our new navigation menu for easier access to BSS modules and the use of a sticky UI for our search facility.

Resolved Issues

Key

Summary

EXL-10296

The language for the Reseller dashboard does not change when the user switches his langage from his profile.

EXL-10260

The Storefront workspace for the G Suite service is not working

EXL-10230

The “expiring assets” widget in Resellers dashboard crashes because of missing product icon.

EXL-10229

The retry action for an add-on that failed to be provisioned crashes when it is executed from “all add-ons” page.

EXL-10067

The checkout process stucks on the last page when the provisioning of the service has already been completed before the system redirects the user to the checkout confirmation page.

EXL-10017

G Suite Import tool - The products matching is not always successful.

EXL-6637

The search results in BSS are not accurate when the results set is more than one page. The results are correct for the first page but not for the rest pages.

EXL-6628

The search results for Accounts are not correct when searching using the letters in the alphabetized search bar.

EXL-10255

Storefront - The “Buy Add-ons” action is not working correctly when the subscription product has both prerequisite and dependent add-ons.

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