2. General Server Requirements

To install the interworks.cloud BSS, you need to obtain servers that must meet the general minimum requirements shown in the following table:

Table 1. General server requirements

Any edition of the operating systems listed above is supported. Both 32-bit and 64-bit are supported. Before installation the operating system should be up to date with latest updates. Microsoft Internet Information Services (IIS) version 7.x or 8.x and later must be installed on every server where the interworks.cloud BSS Application will be installed. In addition, ensure that ASP.NET Role Service is also installed. 

A SQL Server is also required in order to host the internal interworks.cloud BSS Databases. interworks.cloud BSS Databases can be installed on any of the following versions of SQL Server:

• SQL Server 2008 Standard edition or higher (https://docs.microsoft.com/en-us/previous-versions/sql/sql-server-2008/ms143506(v=sql.100))
• SQL Server 2008 R2 Standard edition or higher (https://docs.microsoft.com/en-us/previous-versions/sql/sql-server-2008-r2/ms143506(v=sql.105))
• SQL Server 2012 Standard edition or higher (https://docs.microsoft.com/en-us/previous-versions/sql/sql-server-2012/ms143506(v=sql.110))
• SQL Server 2014 Standard edition or higher (https://docs.microsoft.com/en-us/sql/sql-server/install/hardware-and-software-requirements-for-installing-sql-server?view=sql-server-2014)
• SQL Server 2016 Standard edition or higher (https://docs.microsoft.com/en-us/sql/sql-server/install/hardware-and-software-requirements-for-installing-sql-server?view=sql-server-2016)
• SQL Server 2017 Standard edition or higher (https://docs.microsoft.com/en-us/sql/sql-server/install/hardware-and-software-requirements-for-installing-sql-server?view=sql-server-2017)
  
  
  
  

interworks.cloud BSS can be installed on a dedicated physical server or on a virtual machine, hosted in one of the following virtualization environments:

• Microsoft Hyper-V
• Virtuozzo
• VMware
• XenServer
• KVM

3. Remote Access Prerequisites

This section describes the remote access prerequisites in case the Customer has prepared the required infrastructure described in the previous section. An interworks.cloud Engineer will be remotely accessing this infrastructure via Remote Desktop in order to deploy interworks.cloud BSS.

Depending on its remote access policies and procedures, a Customer may choose to provide remote access to interworks.cloud using a secure VPN connection or another Remote Session software. Alternatively, interworks.cloud may provide the means for remote access if requested by Customer.

Prior to the deployment, the following information must be provided to the authorized interworks.cloud Engineer:

1. The Remote Access credentials (VPN or Remote Session Software and RDP).
2. The required credentials and IP Addresses for accessing the, described in the previous section, server infrastructure (Standalone or Highly Available Scenario).
3. The Domain Admin Account credentials and the SQL sa account password (OSS Database Server) or an equivalent account.
4. The Load Balancer Configuration (if applicable, depending on deployment scenario).

Firewall settings or access lists should permit communication between servers that will host interworks.cloud BSS components. The following table lists the necessary access rules and port requirements for the interconnection of all interworks.cloud Platform OSS components. Please note that ports not marked in bold, denote default application ports that may actually differ, depending on the installation settings of each specific application. The table includes the required access between Cloud BSS and Cloud OSS, Cloud BSS and Microsoft Cloud Services (Office 365/Azure) as well as between Cloud BSS and CPSM (Citrix Cloud Portal Services Manager).

Table 2. Access rules and Port requirements