Getting the Product Type for the Dropbox Services

The first step is to get the definition of Dropbox services. For doing this, you must run the "Get Services Definition" action on the Dropbox Service Manager instance settings page. This action will create the product types Dropbox Subscription and HelloSign in your BSS along with fifty (50) Dropbox products and four (4) add-ons, as well as the two (2) HelloSign products summed up into fifty-six (56) 'products' in total.

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 If you wish to check the results and/or logs of the Get Services Definition process, please check the 'Get Services Definition' Action - Non Microsoft page.

You are done creating the required Dropbox & HelloSign Product Types and/or updating the Service Manager with the latest functionality.

Upon the "Get Services Definition" successful process completion, you can locate its product type in BSS > Setup > Billing > Products > Product Types. 

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Inspecting Dropbox Products List 

In the following table list, you can examine fifty Dropbox products and four storage add-ons automatically created during the "Get Services Definition" process, along with a map of which add-ons are assigned to which products. 

More specifically, from the fifty Dropbox products, ten (10) Dropbox products are the base-edition products, meaning the main/basic products, on which five extra features can be added (except for the "Advanced Server" editions), depending on your preferences and use cases. Also, the available add-ons are four (4) and can be purchased along with the "Advanced Server" Editions having either Annual or Monthly billing cycles. Please note here that Trials for most Dropbox products are also available (except for the "Advanced Server" and the "Education" editions for Monthly billing cycles.)

To view in BSS all the Dropbox products and add-ons, please go to BSS > Billing > Products module and select the "Advanced Search..." option located at the BSS's right menu of any page and create an advanced search on the pop-up window that appears, under the Conditions tab that looks like this:

After entering all three values as depicted on the image, please click the Search & Close button located at the bottom of the pop-up window to initiate the search and view the results. 

Each Dropbox product will have a number of common product characteristics, namely Base Subscription, Number of licensed users, Additional Storage (for Advanced Server Only), and License code for additional users.

• Base Subscription: The available values are "Education", "Advanced Edition", "Advanced Server", and "Standard Edition".

• Additional Storage (for Advanced Server Only): Is a single additional storage pack of either a "10 TB Add-On" or a"50 TB Add-On".

• Extended Version History (not for Advanced Server): Is the technical characteristic of a Dropbox product that displays whether that product has the specific product feature or not. Its value is true/false.

• Data Governance (not for Advanced Server): Is the technical characteristic of a Dropbox product that displays whether that product has the specific product feature or not. Its value is true/false.

• Creative Tools (not for Advanced Server): Is the technical characteristic of a Dropbox product that displays whether that product has the specific product feature or not. Its value is true/false.

HelloSign Products List

The following are the HelloSign products, as they appear in the BSS:

• Standard Monthly - Direct Purchase

• Standard Annual - Direct Purchase

Please note that the Product Type is HelloSign Subscription.

Upgrade Paths & Mutual Exclusivity for Dropbox Products

During the "Get Services Definition" process, two main elements are automatically created. These elements are the upgrade paths of the products as well as the mutual exclusivity between them. As a result, no action is necessary on your end.

Certain subscription upgrades are possible, although the education Editions and the Advanced Server Editions are not upgradable. Also, there are five strict rules during this process:

• The upgrades are possible between plans with the same billing cycle. A user cannot upgrade from a monthly to an annual subscription.

• A Standard Edition subscription can be upgraded to Advanced Edition or Advanced Server Edition, while the Advanced Edition can be upgraded to Advanced Server.

• Dropbox plans can be upgraded ONLY to relative products with the same recurring charge.

• Dropbox plans with Data Governance can be upgraded to plans with Data Governance and Creative Tools.

• Dropbox plans with Extended Version History can be upgraded to plans with Extended version history and Creative Tools.

Therefore, Dropbox plans with Extended Version History and Data Governance are mutually exclusive services.

Upgrades are effective immediately.

Dropbox Add-ons for "Advanced Server" Edition

Since the add-ons assignment to their respective products is being done automatically during the "Get Services Definition" process, no action is necessary on your end.
There are four add-ons linked with the "Dropbox Subscriptions" product type. All four of them, (two 10 TB Add-ons - Billed Annually or Monthly and two 50 TB Add-ons - Billed Annually or Monthly) provide additional storage and are exclusive to the "Advanced Server" Editions.

Publishing Dropbox Products & Product Groups in Storefront

You can publish Dropbox or HelloSign products in your Storeftont either as distinct products or as products within a group (in case you want to offer a number of plans for the same service). In this section learn how to publish a Dropbox or HelloSign product as well as a product group in Storefront. The method for configuring the Basic Storefront Settings of a product and a product group is the same as any other product and product group.

• To publish a Product to your Storefront, please follow the steps described on the page "Publish to Storefront Basic Options".

• To publish a Product Group to your Storefront, please follow the steps described on the page "Publish a Product Group in Storefront".

  A guide on creating a product group can be found on the page "Managing Product Groups".

  The Storefront Settings page of a product group is similar to that of a product. Check the page Define the Marketing Material of your Product for details. The only difference is that here there is an extra tab, concerning Editions.

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