Infiterra Platform - Cloud BSS	System Requirements & Remote Access Prerequisites

1. Deployment Scenarios & Infrastructure Requirements

See also:

This section provides information that will help you prepare for the deployment of Infiterra Platform - Cloud BSS , in terms of required server infrastructure. Depending on the required level of redundancy or other restrictions that may apply in your environment (security policies, regulatory compliance, etc.) you may select between the Standalone, Distributed or Highly Available deploymentmodes as described in the tables below. Please note that the proposed deployment scenarios are primarily meant to provide initial guidance and should not be considered as unique or one-way deployment solutions.

1.1. STANDALONE DEPLOYMENT SCENARIO
Type	Server Name	Role	Quantity	Operating System	Software	CPU cores	RAM (GB)	Disk 1	Disk 2	Disk 3
V/P[1]	CPBSS01	BSS Storefront Administration	1	Windows Server 2019 or higher	Cloud BSS Cloud Storefront Cloud Administration	4+	4+	OS	Data
V/P	CPSQL01	Database Server	1	Windows Server 2019 or higher	MS SQL Server 2022 Std. or higher	4+	4+	OS	Database Data	(Optional) Database Logs
Other Requirements: - SSL Accelerators can be used, but SSL termination is not currently supported. A supported configuration to minimize the load on the web server would be to issue a second "weaker" SSL certificate for communications between SSL accelerators and web servers. Otherwise, SSL certificates must be installed and configured in both SSL appliances and Web servers. - If further server consolidation is required, the database server can be collocated with the BSS server (only recommended for POC environments).

[1] Virtual Machine or Physical Server

1.2. DISTRIBUTED DEPLOYMENT SCENARIO
Type	Server Name	Role	Quantity	Operating System	Software	CPU cores	RAM (GB)	Disk 1	Disk 2	Disk 3
V/P[1]	AD01	Domain Controller	1	Windows Server 2019 or higher	Active Directory	2+	2+	OS	AD Logs (Optional)	AD Database (Optional)
V/P	CPBSS01	BSS	1	Windows Server 2019 or higher	Cloud BSS	4+	4+	OS	Data[2]
V/P	CPSTFRNT01	Storefront	1	Windows Server 2019 or higher	Cloud Storefront	4+	4+	OS
V/P	CPADMIN01	Administration	1	Windows Server 2019 or higher	Cloud Administration	2+	2+	OS
V/P	CPSQL01	Database Server	1	Windows Server 2019 or higher	MS SQL Server Std. 2022 or higher	4+	8+	OS	Database Data	(Optional) Database Logs
V/P	FS01	File Server	1	Windows Server 2019 or higher	File Services	4+	8+	OS	Data[3]
Other Requirements: - SSL Accelerators can be used, but SSL termination is not currently supported. A supported configuration to minimize the load on the web servers would be to issue a second "weaker" SSL certificate for communications between SSL accelerators and web servers. Otherwise, SSL certificates must be installed and configured in both SSL appliances and Web servers. - All servers are members of the same Active Directory domain (configured in AD01).

[1] Virtual Machine or Physical Server

[2] The Data storage location must be accessible to all Administration/BSS/Storefront Application servers, and concurrent read/write access is required. This can be achieved by use of a clustered File System, or alternatively by use of a shared network folder (via UNC path). This approach would require a File server (Hardware or Software appliance) or File Server cluster. For more information, see also document [Infiterra BSS Infrastructure Requirements]. Server FS01 should only be required if there is no other existing File Server or other similar infrastructure (NAS/Appliance/Clustered File system) in place to support the shared Data storage.

[3] Denotes the Data Storage container that will accommodate the common storage location as explained in footnote 3

1.3. HIGHLY AVAILABLE DEPLOYMENT SCENARIO
Type	Server Name	Role	Quantity	Operating System	Software	CPU cores	RAM (GB)	Disk 1	Disk 2	Disk 3
V/P[1]	AD01	Domain Controller	1	Windows Server 2019 or higher	Active Directory	2+	2+	OS	AD Logs (Optional)	AD Database (Optional)
V/P	AD02	Domain Controller	1	Windows Server 2019 or higher	Active Directory	2+	2+	OS	AD Logs (Optional)	AD Database (Optional)
V/P	CPBSS01	BSS	1	Windows Server 2019 or higher	Cloud BSS	4+	4+	OS	Data[2]
V/P	CPBSS02	BSS	1	Windows Server 2019 or higher	Cloud BSS	4+	4+	OS
V/P	CPSTFRNT01	Storefront	1	Windows Server 2019 or higher	Cloud Storefront	4+	4+	OS
V/P	CPSTFRNT02	Storefront	1	Windows Server 2019 or higher	Cloud Storefront	4+	4+	OS
V/P	CPADMIN01	Administration	1	Windows Server 2019 or higher	Cloud Administration	2+	2+	OS
V/P	CPADMIN02	Administration	1	Windows Server 2019 or higher	Cloud Administration	2+	2+	OS
V/P	CLUS-SQL01	Active Database Server (Failover Cluster)	1	Windows Server 2019 or higher	MS SQL Server Std 2022 or higher	4+	8+	OS	Database Data	(Optional) Database Logs
V/P	CLUS-SQL02	Passive Database Server (Failover Cluster)	1	Windows Server 2019 or higher	MS SQL Server Std 2022 or higher	4+	8+	OS	Database Data	(Optional) Database Logs
V/P	CLUS-FS01	Active File Server (Failover Cluster)	1	Windows Server 2019 or higher	File Services	4+	4+	OS	Data[3]
V/P	CLUS-FS02	Passive File Server (Failover Cluster)	1	Windows Server 2019 or higher	File Services	4+	4+	OS	Data[3]
Other Requirements: - 2x H/W Load Balancer devices in Active/Passive or Active/Active configuration, capable of serving the estimated/desired concurrent connection load. - SSL Accelerators can be used, but SSL termination is not currently supported. A supported configuration to minimize the load on the web servers would be to issue a second "weaker" SSL certificate for communications between SSL accelerators and web servers. Otherwise, SSL certificates must be installed and configured in both SSL/LB appliances and Web servers. - All servers are members of the same Active Directory domain (configured in AD01, AD02).

[1] Virtual Machine or Physical Server

[2] The Data storage location must be accessible to all Administration/BSS/Storefront Application servers, and concurrent read/write access is required. This can be achieved by use of a clustered File System or alternatively by use of a shared network folder (via UNC path). This approach would require a File server (Hardware or Software appliance) or File Server cluster. For more information, see the document [Infiterra BSS Infrastructure Requirements]. Servers CLUS-FS01 and CLUS-FS02 should only be required if there is no other existing File Server or other similar infrastructure (NAS/Appliance/Clustered File system) in place to support the shared Data storage

[3] Denotes the Data Storage container that will accommodate the common storage location as explained in footnote 6

Concerning Database Deployment in the Highly Available Deployment Scenario, both standard SQL failover clustering and SQL AlwaysOn availability groups are currently supported.

2. General Server Requirements

See also:

To install the Infiterra BSS, you need to obtain servers that must meet the general minimum requirements shown in the following table:

Hardware	Networking	Software
CPU: Pentium^® class 2.0 GHz or faster Memory: At least 4 GB of RAM Hard disk space: At least 2 GB for Infiterra Cloud BSS Application and at least 400 MB for Infiterra BSS Database (plus any additional space that is required for OS Files, Logs, etc.)	At least one network adapter 100/1000 Mbps At least one static IP address (DHCP IP address scheme is not supported)	OS: Windows Server 2019 or later Microsoft .Net Framework 4.8 or later

CPU: Pentium^® class 2.0 GHz or faster

Memory: At least 4 GB of RAM

Hard disk space: At least 2 GB for Infiterra

Cloud BSS Application and at least 400 MB for

Infiterra BSS Database

(plus any additional space that is required for

OS Files, Logs, etc.)

At least one network adapter
100/1000 Mbps

At least one static IP address
(DHCP IP address scheme is not supported)

OS: Windows Server 2019 or later

Microsoft .Net Framework 4.8 or later

Hardware

Networking

Software

Table 1. General server requirements

Any edition of the operating systems listed above is supported, both 32-bit and 64-bit. Before installation, the operating system should be up to date with the latest updates. Microsoft Internet Information Services (IIS) version 10.x or later must be installed on every server where the Infiterra BSS Application will be installed. In addition, ensure that ASP.NET Role Service is also installed.

A SQL Server is also required in order to host the internal Infiterra BSS Databases. Infiterra BSS Databases can be installed on any of the following versions of SQL Server:

SQL Server 2022 Standard edition or higher (https://learn.microsoft.com/en-us/sql/sql-server/install/hardware-and-software-requirements-for-installing-sql-server-2022?view=sql-server-ver16)

Next to each SQL Server version, a Microsoft's link is provided, with the minimum hardware and software that is required for the installation of each version of the SQL Server.
Infiterra BSS Database Installer requires that SQL Server is configured to support Mixed mode Authentication.
The "Full - Text Search" feature should be installed and running on SQL Server.

Infiterra BSS can be installed on a dedicated physical server or on a virtual machine, hosted in one of the following virtualization environments:

Microsoft Hyper-V
Virtuozzo
VMware
XenServer
KVM

Important:

You must have administrative access (either local or via Remote Desktop) to manage the servers, including permissions to install and configure server software, check system logs, etc.
All servers must be connected to the Internet so that you are able to install and configure Infiterra BSS.
Ensure that Web Server and ASP.NET Role Services are installed, as well as .NET Framework features.

3. Remote Access Prerequisites

See also:

This section describes the remote access prerequisites in case the Customer has prepared the required infrastructure described in the previous section. An Infiterra Engineer will be remotely accessing this infrastructure via Remote Desktop in order to deploy Infiterra BSS.

Depending on its remote access policies and procedures, a Customer may choose to provide remote access to Infiterra using a secure VPN connection or another Remote Session software. Alternatively, Infiterra may provide the means for remote access if requested by Customer.

Prior to the deployment, the following information must be provided to the authorized Infiterra Engineer:

The Remote Access credentials (VPN or Remote Session Software and RDP).
The required credentials and IP Addresses for accessing the, described in the previous section, server infrastructure (Standalone or Highly Available Scenario).
The Domain Admin Account credentials and the SQL sa account password (OSS Database Server) or an equivalent account.
The Load Balancer Configuration (if applicable, depending on deployment scenario).

Firewall settings or access lists should permit communication between servers that will host Infiterra BSS components. The following table lists the necessary access rules and port requirements for the interconnection of all Infiterra Platform components. Please note that ports not marked in bold, denote default application ports that may actually differ, depending on the installation settings of each specific application. The table includes the required access between Cloud BSS and Cloud OSS, Cloud BSS and Microsoft Cloud Services (Office 365/Azure) as well as between Cloud BSS and CPSM (Citrix Cloud Portal Services Manager).

Source	Destination	Protocol	Dest. Port	Notes
BSS Storefront Administration	BSS Database	TCP	1433	SQL Access to BSS Databases
Storefront Administration	BSS	TCP	9011	Web Access to BSS Web Services
BSS Storefront Administration	File Server/NAS/File Server Cluster	TCP UDP	139, 445 137, 138	Access to SMB file shares
BSS Storefront Administration Database	downloads.infiterra.com	TCP	80, 443	Web Access to Infiterra Platform Installer
Administration	licensing.infiterra.com	TCP	80,443	Web Access to Infiterra Platform License Server
BSS Administration	download.finance.yahoo.com	TCP	80	Web Access to Yahoo! Finance API
BSS Storefront Administration	Citrix CPSM Web Server	TCP	80, 443	Web Access to Citrix CPSM Cortex and Usage API
BSS Administration	Citrix CPSM Database	TCP	1433	SQL Access to Citrix CPSM Database
BSS Storefront Administration	OSS Portal OSS Database	TCP	1433, 9001, 80, 443	Access to Cloud OSS Portal API and Database
BSS Storefront Administration	api.cp.microsoft.com www.office.com graph.windows.net login.windows.net management.azure.com login.microsoftonline.com management.core.windows.net api.partnercenter.microsoft.com	TCP	443	Access to Microsoft API endpoints for Office 365/Azure

Table 2. Access rules and Port requirements

See also:

Infiterra Platform - Cloud BSS

System Requirements & Remote Access Prerequisites

Table of Contents

1. Deployment Scenarios & Infrastructure Requirements

1.1. STANDALONE DEPLOYMENT SCENARIO

1.2. DISTRIBUTED DEPLOYMENT SCENARIO

1.3. HIGHLY AVAILABLE DEPLOYMENT SCENARIO

2. General Server Requirements

3. Remote Access Prerequisites

Browser not supported