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Below are the actions you must do per case.","type":"text"}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Managing the New Products and Add-ons","type":"text"}]},{"type":"rule"},{"type":"paragraph","content":[{"text":"You can find all new products and add-ons created from the update process, by running the ","type":"text"},{"text":"MS New Products ","type":"text","marks":[{"type":"strong"}]},{"text":"view in the products list page. The new products and add-ons are created with the following options.","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Name","type":"text","marks":[{"type":"strong"}]},{"text":". The name of the correspondent Microsoft plan or add-on","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Product Type","type":"text","marks":[{"type":"strong"}]},{"text":". One of the product types created/updated from the update process","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Code","type":"text","marks":[{"type":"strong"}]},{"text":". This is Microsoft Offer ID.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Description","type":"text","marks":[{"type":"strong"}]},{"text":". In this field, we add some information we can get from Microsoft API. It includes a short description, Microsoft's offer URI, min and max quantities, etc. ","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Pricing Options. ","type":"text","marks":[{"type":"strong"}]},{"text":"We set the following options for all new products and add-ons:","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph"},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Charge Type","type":"text","marks":[{"type":"strong"}]},{"text":": Recurring Charge - Prepaid. The only exception is Azure that is created as a pay-per-use product","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Currency","type":"text","marks":[{"type":"strong"}]},{"text":": ","type":"text"},{"text":"We enable the organization's default currency.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Upfront Billing ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"strong"}]},{"text":"option is enabled","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Terms (Month). ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"strong"}]},{"text":"It will be 0. This means that by default the new products will not be ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]},{"text":"under price protection","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"link","attrs":{"__confluenceMetadata":{"isRenamedTitle":true,"linkType":"page","contentTitle":"Setting a Pricing Protection Period for a Product","versionAtSave":"10"},"href":"https://interworkscloud.atlassian.net/wiki/spaces/ICPD/pages/4661267"}}]},{"text":".","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Free period ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"strong"}]},{"text":"option will be unchecked. This means that by default the ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]},{"text":"free period","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"link","attrs":{"__confluenceMetadata":{"isRenamedTitle":true,"linkType":"page","contentTitle":"Enabling Free Period for a Product","versionAtSave":"4"},"href":"https://interworkscloud.atlassian.net/wiki/spaces/ICPD/pages/4661624"}}]},{"text":" will not be activated for the new products.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Billing Cycle","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"strong"}]},{"text":". For all new products, the default unit of the \"recurring charges\" unit group will be activated (i.e. the month billing cycle)","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Prices","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"strong"}]},{"text":". By default both purchase and sell price will be 0.00 ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Storefront Settings. ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"strong"}]},{"text":"The new products are not published to Storefront","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]}]}]},{"type":"paragraph"},{"type":"paragraph","content":[{"text":"The actions you need to do for your new products are the following: ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Add the new products in your price lists. ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"If you are working with ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]},{"text":"price groups (","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"strong"}]},{"text":"i.e you have defined your discounts by relating your price groups with your price lists), then you just need to assign the products to the appropriate price groups. This can be done from the ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]},{"text":"Bulk Assignment To Price Group","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"strong"}]},{"text":" action from products list page.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]},{"type":"hardBreak"},{"type":"hardBreak"},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"inline-media-image","parameters":{"width":"700","id":"e475f368-3655-4ef8-827b-6cf81facb9f0","collection":"contentId-4663155","height":""}}},{"type":"hardBreak"}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"__confluenceADFMigrationUnsupportedContentInternalExtension__","text":"","parameters":{"cxhtml":"warning

Attention! When this process is undertaken on the root organization of a root-to-country setup, then the addition of products to the country tenant price-lists must be done only directly (see next point 1.b)

For Country Tenant Setups, the price on the Country Tenant price-list must be equal to 'Margin' =0. This is a trick in order for the products to have the same cost when copied to the Country Tenant.

","nestedContent":{"type":"doc","content":[{"type":"bodiedExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"rw-ui-textbox-macro","parameters":{"macroParams":{"_parentId":{"value":"4663155"},"type":{"value":"info"}},"macroMetadata":{"macroId":{"value":"9c3fcd37-cbe0-4b1b-a64f-e15db3447210"},"schemaVersion":{"value":"1"},"placeholder":[{"type":"icon","data":{"url":"https://static.dg.refinedtheme.refinedwiki.com/refinedtheme-for-cloud/macro-icons/panel.png"}}],"title":"Refined Panel"}}},"content":[{"type":"paragraph","content":[{"text":"For Country Tenant Setups, the price on the Country Tenant price-list must be equal to 'Margin' =0. This is a trick in order for the products to have the same cost when copied to the Country Tenant.","type":"text"}]}]}],"version":1}}}},{"type":"paragraph"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Enable the price protection option. If you want to enable this option for your new products, you can use the ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]},{"text":"Product Importer tool","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"link","attrs":{"__confluenceMetadata":{"isRenamedTitle":true,"linkType":"page","contentTitle":"Bulk Update for your Existing Products","versionAtSave":"18"},"href":"https://interworkscloud.atlassian.net/wiki/spaces/ICPD/pages/4663589"}}]},{"text":" for updating the \"","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]},{"text":"Terms","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"strong"}]},{"text":"\" field that is for setting the price protection period.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Export the new product in an excel file using our reports. Make sure in the results set to include at least the fields \"Product Name\" and \"Product Type\" and \"Terms\"","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Update in the excel the \"","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]},{"text":"Terms\" column to 12","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"strong"}]},{"text":" for setting price protection for 1 year.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Update your new products using this excel.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Publish your products to your Storefront. If the new products are part of an existing product group (e.g. Office 365 Business), then you just need to relate the new product with the correspondent product group. Otherwise, you need to publish it in your Storefront following the instruction explained in ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]},{"text":"Publish a Product in Storefront","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}},{"type":"link","attrs":{"__confluenceMetadata":{"isRenamedTitle":true,"linkType":"page","contentTitle":"Publish a Product in Storefront","versionAtSave":"22"},"href":"https://interworkscloud.atlassian.net/wiki/spaces/ICPD/pages/4661827"}}]},{"text":" user guide.","type":"text","marks":[{"type":"textColor","attrs":{"color":"#000000"}}]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Managing Discontinued Products and Add-ons","type":"text"}]},{"type":"rule"},{"type":"paragraph","content":[{"text":"You can find all products and add-ons marked as discontinued from the update process, by running the ","type":"text"},{"text":"MS Discontinued Products ","type":"text","marks":[{"type":"strong"}]},{"text":"view in the products list page. What you need to do for these products is to de-activate them by selecting the ","type":"text"},{"text":"Deactivate ","type":"text","marks":[{"type":"strong"}]},{"text":"action from the products list.","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"wide","width":100.0},"content":[{"type":"media","attrs":{"__fileSize":138773,"__fileMimeType":"image/png","width":1283,"id":"c719a7ed-ad81-4c25-8e3a-7dc8e7a071db","collection":"contentId-4663155","type":"file","__fileName":"Ofs1.png","height":933}}]},{"type":"paragraph","content":[{"text":"We don't deactivate all the discontinued products automatically, because there are situations where Microsoft discontinues a product for new purchases, but it allows an existing customer with an active subscription for this product to purchase extra licenses. ","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Managing Updated Products","type":"text"}]},{"type":"rule"},{"type":"paragraph","content":[{"text":"You can find all products and add-ons marked as updated from the update process, by running the ","type":"text"},{"text":"MS updated Products","type":"text","marks":[{"type":"strong"}]},{"text":" view in the products list page. For these products no action is required, we group them just for reviewing purposes.","type":"text"}]},{"type":"paragraph"},{"type":"paragraph"}]},{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"heading","attrs":{"level":2},"content":[{"text":"Table of Contents","type":"text"}]},{"type":"rule"},{"type":"extension","attrs":{"layout":"default","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"toc","parameters":{"macroParams":{"_parentId":{"value":"4663155"},"exclude":{"value":"Table of Contents"}},"macroMetadata":{"macroId":{"value":"8a78e642-d6d5-4d0a-baaa-b931751a15a9"},"schemaVersion":{"value":"1"},"title":"Table of Contents"}},"localId":"6bb0cfa7-f2c8-44d4-82f9-3cafd048c8e8"}},{"type":"paragraph"},{"type":"paragraph"},{"type":"heading","attrs":{"level":2},"content":[{"text":"Watch Here The Related Training Videos","type":"text"}]},{"type":"rule"},{"type":"paragraph","content":[{"text":"New Products & Add-ons","type":"text","marks":[{"type":"strong"}]}]},{"type":"mediaSingle","attrs":{"layout":"center","width":417,"widthType":"pixel"},"content":[{"type":"media","attrs":{"__fileSize":73534515,"__fileMimeType":"video/mp4","width":1280,"alt":"Managing New Products and Add-ons_Infiterra.mp4","id":"3facd8d4-2b9c-4540-ae94-ab1076c53d94","collection":"contentId-4663155","type":"file","__fileName":"Managing New Products and Add-ons_Infiterra.mp4","height":720}}]},{"type":"paragraph","content":[{"text":"Discontinued Products","type":"text","marks":[{"type":"strong"}]}]},{"type":"mediaSingle","attrs":{"layout":"center","width":417,"widthType":"pixel"},"content":[{"type":"media","attrs":{"__fileSize":58323378,"__fileMimeType":"video/mp4","width":1280,"alt":"Managing Discontinued Products and Add-ons_Infiterra.mp4","id":"147170e6-5908-4baa-9b45-7f6d4270fa46","collection":"contentId-4663155","type":"file","__fileName":"Managing Discontinued Products and Add-ons_Infiterra.mp4","height":720}}]}]}]}],"version":1}

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