Creating your End Customers as Accounts in Impossible Cloud Portal

Creating a Reseller as an Account in the Impossible Cloud Partner Portal

When a new account is created in the BSS portal, it can be synced with Impossible Cloud by setting his Synchronization Options.

1. Open the details page for the account you want to synchronize with Impossible Cloud.
2. Press the link next to Provisioning Sync Status field. The pop-up with a list of the available provisioning systems will be displayed. Select Impossible Cloud > Sync Options.
3. Set the following values:
   1. Parent Account: Leave this field blank.
   2. Role: Set User for your end customer.
   
4. Press Save & Synchronize

The customer will be created as a new account in the Impossible Cloud partner portal.

Creating an End Customer of a Reseller as an Account in the Impossible Cloud Partner Portal

For syncing the end customer of a reseller, do the following:

1. Sync first the reseller of the end customer with Impossible Cloud. Check the instructions in previous section.
2. Open the details page of the account you want to synchronize with Impossible Cloud. 
3. Press the link next to Provisioning Sync Status field. The pop-up with a list of the available provisioning systems will be displayed. Select Impossible Cloud > Sync Options.
   1. Set the following values:
      1. Parent Account: This field will be pre-populated with his reseller if you have already synced the reseller with Impossible Cloud.
      2. Role: Set the User value.
   
4. Press Save & Synchronize

The end customer will be created as a new account in the Impossible Cloud partner portal underneath the reseller's account.