We're excited to unveil our latest expansion to the interworks.cloud platform with the introduction of the Microsoft New Commerce 'Education' and 'Non-profit' products. This enhancement is designed to empower your CSP business, fostering growth and delivering unparalleled convenience to your workflows, ensuring the vital compliance with Microsoft's latest updates and requirements. These Public Sector products are available only for Educational and Non-Profit organizations.

With this release, you will be able to update your product catalog with the new product SKUs and complete the product preparation (include new products in pricelists, setup the Storefront settings, etc.) required before making them available for purchase through your Marketplace or BSS.

To update your product catalog with the Microsoft Public Sector (New Commerce):

For online (cloud) infrastructures, you just need to run the Get Services Definition process in all your Microsoft Service Manager instances.
For on-premise infrastructures, you need to run the Get Services Definition process in all your Microsoft Service Manager instances, after you have installed this (latest patch 3.28.139).

Our latest release now enables automated product and pricing updates, paving the way for smoother operations. We understand the importance of preparation, which is why we're taking a phased approach. While purchase and manage actions are not yet available through the platform, this gives you the valuable time needed to update your product catalog and marketplace material for the new products' launch. We strongly recommend keeping them in an unpublished state. Don’t worry though, with our upcoming release, purchase and manage actions will be also available before May 1, 2024. Take this opportunity to prepare and optimize your strategies!

What is happening on the 1st of August 2024: Please keep in mind that the new Public Sector subscription purchase in the New Commerce will be enforced by Microsoft on August 1, 2024 - according to Microsoft’s latest announcement.

Key Characteristics of “Microsoft Public Sector (New Commerce)”

Product Type: A new product type is introduced under the New Commerce ‘umbrella’: Microsoft Public Sector (New Commerce).
Qualification: The new Product Type Characteristic emphasizes qualifications, ensuring that eligible organizations can access the right solutions.
Pricing: No changes to pricing! Prices are automatically received from Microsoft and are based on the customer's Country.
Streamlined Process: We’ve removed the checkbox labeled ‘Enable New Commerce’ from the Microsoft Service Manager Instances. As a result, all NCE (New Commerce Experience) products—both commercial and public sector—will now be created and/or updated automatically during the Get Services Definition process, after the 3.28.139 patch.

Identifying ‘Microsoft Public Sector’ vs ‘Microsoft Commercial (Online Services)’ Products

There are a few indicators to remember when differentiating between Public Sector New Commerce Experience (NCE) products and Commercial NCE products as well as between the two Public Sector qualifications.

Firstly, the Product Type field on the Product view page of the BSS portal is the key distinguishing component between the two NCE product types.
Secondly, the Qualification field on the Product view page of the BSS portal is also an important indicator as it differentiates between Educational Public Sector NCE products and Non-Profit Public Sector NCE products.

Important Notes:

Third Qualification Coming Soon: There is a third qualification called 'Government Community Cloud' which will be delivered at a later date.
Decoupling Exception: Organizations and instances with Decoupling will not receive Public Sector NCE products.
Subscription Import via the NCE Migration Tool: Please be aware that the import of Public Sector NCE subscriptions is not yet available. If you try to import them, an error message will be displayed.

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