Introduction

This article will try to explain what a distribution list is, following by the usage explanation.

What is a Distribution List?

A distribution list, is a collection of email addresses that allows a user (internal or external) to email multiple accounts at once. A distribution list can contain a few addresses, or many.

Only organization accounts are accepted!

The members of a Distribution List should be members of the organization.

Example of a Distribution List

Distribution List: it.department@yourcompany.com

Mailboxes in this list: kostas@yourcompany.com , panagiotis@yourcompany.com, mary@yourcompany.com, externalmail@gmail.com

Having this distribution list created when an external or internal user sent an message to it.department@yourcompany.com , the email will be delivered to each one of the mailboxes in the it.department distribution list.

How to Create\Modify a Distribution List?

STEP 1. Click on from the left column menu.

STEP 2. Then click on Create New Distribution List.

STEP 3. Fill the fields that will characterize the new Distribution List and click on Create Distribution List.

Useful info

The account that will be the manager of this group, is able to modify the distribution list!
Α manager of a distribution list could be an other distribution list.

STEP 4. Modify the new Distribution List.

Add new members to Distribution List
To delete one or more members, tick the check buttons before the Display name(s) and then click .
To hide the distribution list from the domain address book tickHide from Address Book, so only those who get knowledge of the full email address could send emails to the List.
The Mail Flow Settings and Permissions tabs provide exactly the functionality as the same tabs inside a mailbox account! Check Email Forwarding in How to create/configure a mailbox.

Memo:

: This type of user is a domain user.

: This type of user is an external user, created in Contacts section

: This type of user is another Distribution List

Useful Info

An external email account could be a member of a Distribution List. But first it must be created in Contacts section. Check How to add new Contact!
A distribution list could be a member of another distribution list!

For further support,

support@interworks.cloud

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