A common business scenario, especially for large distributors, is that they have a regional footprint, maintaining operations in multiple countries. interworks.cloud platform can facilitate this requirement, offering a centralized management portal for the product catalogs as well as a streamlined flow for aggregating revenue streams from every country

. The logic behind this option is that the company can activate a 'root' environment that will function as the centralized hub and spawn 'child' platform environments for each country, with dedicated BSS and Storefront components, that can be further configured according to specific business requirements.

For deciding how many country tenants you will need for covering all your subsidiaries, you should take into consideration the following:

  1. A tenant can be linked with more than one CSP agreement.  If you have multiple CSP agreements, you can configure a tenant to be linked with more than one CSP accounts for provisioning purposes. 
  2. A tenant can support multiple currencies. You can have your products in multiple currencies in the same tenant.
  3. The marketing material of your products in your Storefront is advised to be in a single language.
  4. A tenant can have only one Storefront.
  5. You can manage from the same Storefront both your resellers and your direct customers.
  6. A tenant can be linked with multiple payment gateways but not from more than one merchant account per payment gateway.
  7. Each tenant is isolated and its data can be viewed only from the root environment
  8. Each tenant can be integrated with any back-office system via our API

Below we will present three deployment scenarios and we'll discuss the pros and cons per scenario.

All the scenarios are supported with a single installation of our platform, since our system is multi-tenant and all the tenants can coexist in the same installation with full isolation from each other.

You should consider more than one installation only if you believe that you will face latency issues because of your presence in multiple regions across the world.


The "All-in-one" Scenario


In this scenario, you don't really need to deploy any country tenants, since everything will be managed from a single organization. You will link all your partner center accounts with this single instance and all your customers will log in to a common Storefront for placing and managing their orders.

Setup process

Who to consider this scenario

This scenario is a good candidate for organizations that:

Advantages

Disadvantages

The "Many-in-One" Scenario


In this scenario, you separate your business to geographical areas that cover more than one country with common characteristics. For example, countries with a common language or common currency or even that they are all managed from a single CSP account. 

Setup process

Who to consider this scenario

This scenario is a good candidate for organizations that:

Advantages

Disadvantages

The "One-to-One" Scenario


In this scenario, you treat each of your subsidiaries as a separate tenant for achieving the maximum localization and configuration our platform can offer.

Setup process

Who to consider this scenario

This scenario is a good candidate for organizations that:

Advantages

Disadvantages