The ordering process for an Acronis CSP Contract product is similar to processes that are pay-per-use (PPU), also known as consumption-based. The only difference here is that those Contract products are bound to a Minimum Commitment as explained on the "Defining the Acronis CSP Contract Products" page. The reseller can select one of the Acronis CSP Contracts (Tier 0 - Tier 7) you have published in your Storefront. |
Below is a list of rules that our platform applies for Acronis Contract product orders:
Acronis Contracts can be purchased only by resellers that are billed in one of the following currencies: USD, EUR, GBD, AUD, JPY, CAD.
When a reseller logs in your Storefront, he can purchase an Acronis CSP Contract product for personal use by adding it to the basket, after examining which Acronis Contract Tier suits his needs best.
Then, he is being redirected to the Basket page prior to the first step of the ordering process, where an overview of the Contract of his choice is displayed.
By proceeding, when the "Proceed to checkout" button is clicked, the reseller must agree to the compulsory Acronis Terms of Use located on the first step of the ordering process.
Afterwards, on the second step, the billing information is displayed for verification purposes.
By clicking on the Next button, if the reseller is ordering an Acronis CSP Contract product for the first time, he will need to provide to the respective field the Username. The Username must be in the form of an email. Otherwise, if the reseller's order is not the first one for an Acronis CSP Contract product, then this step is omitted during the ordering process.
Finally, on the last step, the Acronis CSP Contract product is provisioned to the reseller. By clicking the "Manage Your Service" button, the reseller is being redirected to the Acronis portal sign-in page.
The order is now completed. Upon the basket check out, the following process will be executed:
By following the instructions included in the email, the reseller will be able to login to the Acronis portal for managing his Contract.
An account manager can purchase an Acronis CSP Contract product on behalf of the reseller by placing an order directly from the BSS. The ordering process is exactly the same as for the rest of the cloud applications.
Upon creation of the order, the account manager must execute the order for the system to:
For orders via BSS please make sure that the reseller has already been synchronized with the Acronis Instance via the BSS account synchronization before executing the order. For more relevant details please check the /wiki/spaces/KASFD/pages/4664543 page. |