For the automatic provisioning of Acronis Contracts to the service providers, we have implemented a service manager that handles the provisioning of the service provider tenants under the distributor. |
For activating the Acronis Cyber Cloud Distributor integration in interworks.cloud platform, you must have a direct partnership agreement with Acronis by enrolling in the Acronis Cyber Cloud Distributor Program.
As an Acronis Cyber Cloud Distributor, you can get your own Acronis credentials (Client ID & Client Secret), which can be found inside the tenant's "Settings" section of the Acronis Cyber Cloud portal.
These are the credentials that you need in order to activate your own integration with Acronis in your own deployment of the interworks.cloud platform.
For more information concerning the Acronis credentials and the API management, you can download the following PDF file "Acronis_Management_Portal_Admin_Guide_en-US.pdf" and proceed to page #52, (section 7.3.3).
For activating the automatic provisioning of the Acronis Cyber Cloud application, you should do the following:
Product Name and Tier Changes After January 2024 Since the introduction of two new tiered products (Tier 2 and Tier 7) from Acronis, you have to set the Update Product Names option to “Continuously update names“ to get the latest renamings of the products, before you run the Get Services Definition process in your instance(s), in order to receive the changes in your organization as well as any future changes. If however, you select the “Set default names only on create“ option, you will have to make manual changes to the Acronis products and add the new Tiers. |
Save the form.
Validation with Acronis During the Form's Save |
Our platform allows you to link your BSS with more than one Acronis distributor. This is the case if:
For such scenarios, you will be able to link your BSS with your Acronis account by creating an instance for each account.
For this new instance, you should run the activation process described in the previous paragraph.
When you are having more than one Acronis instances, our system generates a different product type per instance. This means that your product manager should define a set of products that will be per instance.