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ESD is a software licenses distribution model by Microsoft, where distributors are able to accept purchase orders from resellers and deliver software perpetual licenses to end-customers. The ESD integration with interworks.cloud platform will allow the instant delivery of all ESD products straight to the end-customer by email. The products are ready to use immediately after digital delivery. This new integration facilitates the ordering and fulfillment processes for customers. It helps you get rid off costs associated with Physical Media handling needs and increase their long-term profitability against old-fashioned box software. NOTE: The ESD model is available only to authorized Distributors by Microsoft globally.
Release of Microsoft Electronic Software Delivery (ESD) Service Manager
On this page
The interworks.cloud platform integration with ESD features:
- ESD Products availability through Marketplace
- Full management capabilities for ESD products
- Automatic ordering and fulfillment for all ESD products
- Automatic delivery to customer the license key and the software download link
- Easy ESD invoice generation and price list management
- Access to all generated licenses keys from both BSS and Storefront - use of the new Assets module
- Automation of return process if the license key hasn't been redeemed by the customer
- Ability to check the license status (activated, redeemed or returned) from both BSS and Storefront.
The ESD service manager is not generally available yet but it can be activated for your organization by contacting our sales or customer success department. The following week we'll publish also in our knowledge base a guide for activating and managing the ESD products.
Asset Management Module BETA
This release includes the first version of our new Assets module. Currently the asset module is available only for holding information for the ESD products, but in the near future it will be released as an individual module.
With the Asset Management we are developing in our platform you will be able to:
- Create perpetual or license based products that require a license key for activation
- Automate business flows such license return process or resend of activation link
- Keep track of the licenses your customers have purchased
- Allow your customers or resellers to view and manage their licenses keys from your Storefront
- Use our reporting engine for getting consolidated data for your licenses business
Getting the Prices of a Product in All Units via Reporting
You can create a report that will return all the prices of a product for all active units. For accomplishing this, you should create a products report that will include also the Default Prices data. This report returns a line per product - unit combination but you can filter your results requesting only the prices for a specific unit (e.g. monthly, annually etc.)
Resolved Issues
Issues Resolved in 3.21.3 | Released on 10 October 2018
| Key | Summary |
|---|---|
| EXL-5603 | Saving organization info from admin console could result in deletion of custom values |
| EXL-5595 | All new product types are create as asset product types |
| EXL-5569 | Save of a custom fields without rules crashes when the administrator has no access to assets module |
| EXL-5564 | The quantity limit of a product type cannot change |
| EXL-5561 | Update Product Prices tool for Microsoft products returns "product not found" |
| EXL-5547 | The Microsoft Customers Import tool does not create subscription for manually created Microsoft products |
| EXL-5478 | api/subscriptions/[SUBSCRIPTIONID]/protectedprices/remove returns bad request |
| EXL-5454 | A BSS user cannot be created if there is a Storefront user with the same email |
Issues Resolved in 3.21.4 | Released on 16 October 2018
| Key | Summary |
|---|---|
| EXL-5630 | API method POST /api/Subscriptions does not provision the subscription in Microsoft Partner Center |
| EXL-5610 | Product type properties are not updated correctly if there are two or more active instances for the same cloud application |
| EXL-5474 | Custom field is not editable if it has value for the field "Code for provisioning system" |
| EXL-5461 | The subscription of a required product is not upgraded to paid when the main trial subscription is upgraded to paid. |
| EXL-5447 | The product the customer selected from a landing page is not in his basket after completing the activation of his Storefront account. |