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Microsoft Cloud Services Instance

The New Commerce Experience (NCE) section in your Microsoft Cloud Services instances requires that you specify the market country. Check Enable New Commerce, select the NCE Market Country, and select Get Services Definiton.

Please ensure that you are authorized to resell in the selected country, and that it appears in the Countries field as well.

NCE Country is not a required field. If you do not want to have any NCE products created, leave the NCE country field empty.

Product Type & Characteristics

Upon selecting Get Service Definition, the system creates a product type named Microsoft Online Services (New Commerce). Products of this type are handled as subscriptions and belong to the MS Cloud Services group. The name of the group is the name that the BSS administrator specified during the setup of the cloud app.

The product characteristics are:

  • MS Service Plan - Contains unique combinations of ProductID:SkuID

  • Product Family - Specifies the group of products, as defined by Microsoft, and contains one of the following values:

    • Microsoft 365

    • Dynamics 365

    • Power Platform

    • Windows 365

  • Subscription Type - Used to distinguish between base subscriptions and add-ons.

Product Creation

NCE products are active when they are created, even without an assigned price, and with only the organization’s default currency enabled. Any subsequent call of Get Service Definition updates all NCE products and creates new products that have become available since the last update. To assign prices to the products, please refer to: Updating Product Prices.

NCE products are Excluded from prorata to avoid any issues with cancellation, upgrade, downgrade, quantity increase, or term/billing frequency changes on renewal.

The title of each product contains the D365/M365/POWERPLATFORM/W365 prefix depending on the product family it belongs to, and the (New Commerce) suffix to identify them as NCE products.

Add-ons & Prerequisite Products

Add-ons require a base subscription to their prerequisite product before they can be purchased. The NCE add-ons appear as standalone products in the catalog, and purchasing add-ons creates separate subscription entries in the system for them.

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