On this page, you will find an overview of how orders for the Sophos PPU product placed by your resellers via the Marketplace are processed for their customers.
Ordering a Sophos PPU Product via Marketplace
When your resellers log in to your Marketplace they can purchase the Sophos PPU by adding it to their basket. The price, when ordering Sophos PPU, will always be zero for all currencies by default, since it is a consumption-based product.
Upon the order completion:
Your resellers receive the standard order confirmation email containing all the necessary information about their purchased Sophos PPU product.
Your operations team receives a separate email with all relevant details of the purchase, including reseller and customer information, SKU purchased, and contact details.
This notification is set up by the Interworks.cloud Customer Success team.
Please note, the Interworks.cloud platform does not automatically provision the Sophos services after the checkout process for the Sophos PPU product. Your resellers will manage these services and customers independently through the Sophos Partner Dashboard, without your involvement.
Interworks.cloud will utilize the created subscription for billing purposes, where you will upload the consumption file each month.