- available | - ✔ available ➕ available as an extension | - ❌ not available
interworks.cloud Platform Editions | |||||||
| Reseller Basic | Reseller Premium | Platinum | Diamond | Diamond with Distribution Rights | ISV Basic | ISV Premium |
Edition description | For all Cloud Resellers who want to do their own billing | For all Cloud Resells who want to do their own billing and want their own marketplace and products | For Service providers who are Microsoft direct CSPs or want to automate the provisioning and billing of their IaaS and SaaS offerings | For Tech Distributors and VADs who are indirect Microsoft CSPs with reseller networks and mutli-country deployments | For Tech Distributors and VADs who are indirect Microsoft CSPs with reseller networks and mutli-country deployments. Who also want to resell, Reseller Basic & Premium Editions | Automate billing and tax mgmt | Customer Storefront |
Delivery Method | Available only for Distributors with Diamond Edition with Distribution rights | Available only for Distributors with Diamond Edition with Distribution rights | Online or Offline | Online or Offline | Online or Offline | ONLY ONLINE | ONLY ONLINE |
Core Users | 10 Core Users | 10 Core Users | 10 Core Users | 10 Core Users | 10 Core Users | 10 Core Users | 10 Core Users |
Office | |||||||
All modules | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Billing | |||||||
Products | Cannot create new products. He can only reseller products. | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Subscriptions | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Invoices | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Price Lists | ❌ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Contracts | ➕ | ➕ | ➕ | ➕ | ➕ | ➕ | ➕ |
Assets | ➕ | ➕ | ➕ | ➕ | ➕ | ➕ | ➕ |
Business Intelligence (Reports) | |||||||
Reports & Dashboards | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Sales | |||||||
Opportunities | ➕ | ➕ | ➕ | ➕ | ➕ | ➕ | ➕ |
Offers | ➕ | ➕ | ➕ | ➕ | ➕ | ➕ | ➕ |
Orders | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Marketing | |||||||
All modules | ➕ | ➕ | ➕ | ➕ | ➕ | ➕ | ➕ |
Support | |||||||
Cases | ➕ | ➕ | ➕ | ➕ | ➕ | ✔ | ✔ |
Provisioning Platforms, Cloud Apps & API (in setup) | |||||||
Use of the out-of-the-box provisioning connectors (Office 365, G suite, Kaspersky, etc.) | ❌ | ❌ | ✔ | ✔ | ✔ | ❌ | ❌ |
Registration of a new Application (use of Service Manager API) | ❌ | ❌ | ✔ The new application will be viewable only to him. | ✔ | ✔ | ✔ The new application will be viewable only to him. He cannot distribute it via Interworks Marketplace Ecosystem | ✔ The new application will be viewable only to him. He cannot distribute it via Interworks Marketplace Ecosystem |
Use of Cloud Platform API | ❌ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Use of the out-of-the box third party connectors (available list) | ➕ | ➕ | ➕ | ➕ | ➕ | ➕ | ➕ |
Build you own integration (use of integration framework) | ❌ | ❌ | ➕ | ➕ | ➕ | ➕ | ➕ |
Resellers | |||||||
Lite Reseller | ❌ | ✔ | ❌ | ✔ | ✔ | ❌ | ✔ |
Tenant Reseller | ❌ | ❌ | ❌ | ❌ | ✔ He can create Basic or Premium Resellers | ❌ | ❌ |
Country Tenant | ❌ | ❌ | ❌ | ✔ Able to create Country Tenants with Reseller Premium characteristics | ✔ Able to create Country Tenants with Reseller Premium characteristics | ❌ | ❌ |
Storefront | |||||||
Services Catalogue | ❌ | ✔ | ✔ | ✔ | ✔ | ❌ | ✔ |
Self Service - Ordering | ❌ | ✔ | ✔ | ✔ | ✔ | ❌ | ✔ |
Self Service Portal | ❌ | ✔ | ✔ | ✔ | ✔ | ❌ | ✔ |
Case Submission (support) | ❌ | ❌ | ❌ | ❌ | ❌ | ✔ | ✔ |
Landing Pages | ❌ | ✔ | ✔ | ✔ | ✔ | ❌ | ✔ |
...