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The Salesforce Connector is available to use from version 3.26.4, which was released on 1 Nov 2019 


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titleFAQ

Q: Which version of Salesforce should I own in order for me to work with your connector?
A: The version of Salesforce currently supported is the Salesforce Developer Edition


Q: Which options can I Synchronize from my BSS to my Salesforce?
A: At the moment you can synchronize the following

opttions

options:

  • Accounts
  • Contacts
  • Products
  • Orders
  • Cases


Q: Does this mean I will have the capability to either push, pull and update data from my system to Salesforce and vice-versa?
A: Almost all of the actions support bi-directional synchronization. For the moment Order Items can only be pushed to the external system.

Push

Pull


Create

Update

Delete

Create

Update

Account

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Contact

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Product

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Product Price

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Orders

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Order Items

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Cases

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Q: Where do I start if i want to use the Salesforce Connector?
A: First, you need to visit your Salesforce application and add a 'New connected App'. Fill in the appropriate information, and get the Consumer Key, which will then be used by our system. You can read more information here.


Q: Do I have the capability to customize the Connector's settings and mappings?
A: You can do all the changes needed to customize the default mapping options of the Salesforce connection very easily with almost none development effort-knowledge. You can get more information on how to do so here.