ui Q: Which version of Salesforce should I own in order for me to work with your connector? A: The version of Salesforce currently supported is the Salesforce Developer Edition
Q: Which options can I Synchronize from my BSS to my Salesforce? A: At the moment you can synchronize the following opttionsoptions: - Accounts
- Contacts
- Products
- Orders
- Cases
Q: Does this mean I will have the capability to either push, pull and update data from my system to Salesforce and vice-versa? A: Almost all of the actions support bi-directional synchronization. For the moment Order Items can only be pushed to the external system. Push | Pull |
| Create | Update | Delete | Create | Update | Account | Image Added | Image Added |
| Image Added | Image Added | Contact | Image Added | Image Added |
| Image Added | Image Added | Product | Image Added | Image Added |
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| Product Price | Image Added | Image Added |
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| Orders | Image Added | Image Added |
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| Order Items | Image Added | Image Added |
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| Cases | Image Added | Image Added |
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Q: Where do I start if i want to use the Salesforce Connector? A: First, you need to visit your Salesforce application and add a 'New connected App'. Fill in the appropriate information, and get the Consumer Key, which will then be used by our system. You can read more information here.
Q: Do I have the capability to customize the Connector's settings and mappings? A: You can do all the changes needed to customize the default mapping options of the Salesforce connection very easily with almost none development effort-knowledge. You can get more information on how to do so here. |