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As we have informed you with multiple release notes in the past, starting from April 15, 2024, Two-Factor Authentication (2FA) becomes mandatory for logging in locally to the BSS portal. Specifically, for Online (Cloud) installations the date is April 15, 2024, whereas for On-Premise installations the date is based on when you will apply the 3.28.138 release patch version on your installation.

• New BSS organizations, such as newly created Country Tenants and Tenant Resellers, have a 60-day grace period to enable Two-Factor Authentication (2FA), during which BSS admins can assist users in adapting to the new and more secure method of logging into the BSS portal.

• Existing BSS organizations have no grace period for the Two-Factor Authentication (2FA), when their users log in to the BSS portal via their local login credentials.

  • Please also note that for existing organizations, after April 15, 2024, the 2FA toggle option will disappear from the settings of the BSS setup module.

🔹 For grace period extensions, applicable only to new BSS organizations (such as newly created Country Tenants and Tenant Resellers) contact our Support Team.

Thank you for your cooperation in making the BSS portal more secure.

interworks.cloud is currently working on adding new capabilities so that you can offer more bundled services and enhance your value proposition. Our main goal is to provide you the opportunity to expand your offering portfolio by combining more products and services from multiple vendors.

With this release, when you add a product containing add-ons to a Bundle, all product’s add-ons are listed in the Add-ons section on the Bundle’s view page in Storefront. This dynamically created Add-ons section provides essential details for each add-on: Name, Price, and the Unit of the bundle. Furthermore, we have extended this functionality to your Tenant resellers as well.

Please note that the Add-ons section in this version is currently available for viewing purposes only.

This new section is the very first version of an exciting new feature. In our upcoming releases, we will introduce the ability to purchase and manage any default add-on associated with a bundled product. Stay tuned for more updates!

With the latest release, you may view the details of Tenant Reseller log entries. In the BSS, go to
Channel → Select a Tenant → Processes tab → Select the entry in the Name column → View Log Details

You can now filter the entries by their Status by selecting the filter icon in the Status column.

With this release, you may search the logs in the BSS under Setup→Administration→Logs→Logs Search by their Request Id.

The Request Id can be found in the headers section of the API platform used to make the request, under RequestId.

In this release, the following endpoint has been added to the Standard Reseller API.

• POST /api/orders - Creates a new order

• GET /api/orders/{orderId}/customfields - Retrieves the custom fields of a specific order based on the specified ID.

The following issues were addressed, with fixes applied where necessary:

1. No Execution of Scheduled Orders - Issue Resolved: An issue was fixed related to scheduled orders not being executed during the predefined date. The root cause of these problems was related to daylight saving time adjustments. This alteration impacted our systems, including scheduled order processing. We have implemented a robust solution that ensures seamless handling of scheduled orders, regardless of time changes.

2. ‘Order’ Field for Bundle Subscriptions - Issue Resolved: An issue was fixed related to ‘Order’ field located inside the Edit page of a bundle subscription.
   This field was unexpectedly active for bundle subscriptions, contrary to the expected behavior. We have resolved this minor issue by disabling it for the bundle subscriptions. Users will no longer encounter this unexpected behavior.

3. Microsoft Account Synchronization Failure with Generic Error - Issue Resolved: An issue was fixed related to the synchronization of a new BSS account with Microsoft, where the process was failing and a generic error message was popping up. We have identified that this issue occurs during the account synchronization and automatic administration of Microsoft GDAP roles, where our system checks for existing GDAP relationships, although it should not since this is a new account and not an existing one. To address this, we have slightly changed the synchronization flow of new BSS accounts with Microsoft. At the same time, we have also implemented an enhanced method for our relationship check code to handle such erroneous situations, even in those rare events.

4. Empty Logs in the BSS Setup Mode - Issue Resolved: An issue was fixed related to the log accessibility in the BSS Setup mode. After the upgrade to the 3.28.137 release, some organizations encountered difficulties opening logs. The root cause was traced back to recent code changes affecting the handling of a field. Previously, if the field value was 0, it was incorrectly written as NULL in our systemic database. As a result, the log page expected a valid value instead of NULL, and that is why it was inaccessible. We have swiftly addressed this issue by ensuring that the values of the problematic field are now correctly handled, meaning that Logs are now being displayed consistently as expected.