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Appanvil karma designer
summary 3.28.105 Release (Aug. 23, 2023) Installation: CloudPlatform.Patch.3.28.105.zipYou must upgrade first to 3.28.0 using the interworks.cloud installer before applying this patch.
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Anchor
328105A
328105A

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Aura cards
summaryNote yyy
params
Hotfix for Provisioning Error in Some NCE Subscriptions
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Within the last days, we have noticed that a failing provisioning issue has occurred for some new paid and trial Microsoft NCE seat-based subscriptions. Our engineering team has been engaged to identify the root cause of the problem and develop an effective solution to address the issue occurred.

 

The problem was identified and it seems that Microsoft takes more time than usual to successfully update the subscription status and our request to update the friendly name gets a failing response, even though the subscription is successfully created in the Microsoft side. The manual retry of the synchronization of the subscription in BSS is successful.

 

We are pleased to inform you that our engineering team has created a hotfix that will bypass the issue and it is currently under review & testing. The hotfix release is embedded in the 3.28.105 Platform Release.

 

👉 Actions you need to take:

For failed Paid Subscriptions,  you must follow the same synchronization process as usual. 

Firstly, check if the subscription has already taken an external ID from Microsoft, using the subscription validation tool   (Reconciling Microsoft Subscriptions Quantities), and then:

  • If an external ID is found, the synchronization ”retry” action should suffice.

  • If an external ID is not found, you should first update the external ID for those subscriptions and then take the synchronization “retry” action.

For failed Trial Subscriptions, a new announcement will be made shortly regarding the next step.

Aura divider
summary
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Anchor
328105B
328105B

Aura panel
summaryNew Customers Can Now Enroll in the Adobe Three-Year Commitment (3YC) Loyalty Program of VIP MP via Storefront & BSS
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With this release, we are fully supporting new customers in enrolling in the Adobe Three-Year Commitment (3YC) loyalty program, by both the Storefront and the BSS platform. This means that new customers can enjoy greater discount levels and locked prices for three annual terms by committing to a minimum quantity (minimum 10 licenses and/or 1,000 transactions).

Image Added

The enrollment of a new customer can be initiated from both the Storefront and the BSS platforms either by creating and synchronizing a new account (via BSS) or by creating an order for a new account (via Storefront).

Making Available the Three-Year Commitment (3YC) Option in your Platform

Please remember that to have the 3YC option in your BSS Platform, you should update your existing Adobe products catalog via the ‘Import Products tool’ in BSS in order to include the new SKUs along with the existing products if you haven’t done so previously.
Cloud infrastructures have this functionality enabled by default, but On-Premise infrastructures need to be on the latest Adobe Service Manager version in order to have this functionality available.

Aura divider
summary
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Aura inline button
summaryLearn More
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Anchor
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328105C

Aura panel
summaryImproved Subscription List UX
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In this release, the Actions column, containing the ellipsis (...) menu for each subscription, has been moved and now appears as the first column.

Aura divider
summary
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Aura inline button
summaryLearn More
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Anchor
328105C328105D328105C
328105D

Aura panel
summaryCustomer Filter Available in All Subscription List Views
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With this release, the Customers column filter has been made available for all Subscription List views (All Subscriptions, Active Subscriptions, Suspended Subscriptions, Cancelled Subscriptions and Trial Subscriptions).

Aura divider
summary
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Aura inline button
summaryLearn More
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Anchor
328105D328105E328105D
328105E

Aura panel
summaryUI Improvement for Error Handling on Dashboard Widgets
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In this release, error handling has been improved for widgets on the BSS dashboard. If an error is encountered while a widget attempts to load data, an error message is now displayed inside the widget.

Aura divider
summary
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Anchor
328105E
328105E

Aura panel
summaryUpdates to APIv3 Order Endpoints
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With this release, the PATCH /api/orders/{orderId} public API V3 order endpoint, has been updated with changes related to order scheduling.

For more information, please visit the Swagger documentation at yourBSS.URL/apidocs and select API Version 3.

Aura divider
summary
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Aura panel
summaryOn this page
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Aura panel
summaryTranslation Strings for this Release
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The following Excel file contains the latest strings for translation, based on their tag_name, for the release note  3.28.106:

View file
nameNewStrings_3.28.

105

106.xlsx