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The first edition of our BSS Dashboard supports the widgets general statistics, product mix and subscriptions churn.
What’s next?
The second edition of our BSS dashboard will include the following widgets:
Expiring subscriptions
Expiring assets
Expiring trials
Pending subscriptions for cancellation
Order that haven’t been executed because of credit limit threshold
For more details, please check BSS Dashboard
interworks.cloud BSS - Introduction to our New User Interface!
We are excited to announce that BSS portal is switching to a new and improved user interface (UI). The new BSS UI is a more fresh, modern and faster user interface meant to improve customer’s experience.
Some of the improvements are our new navigation menu for
easier access to BSS modules and
the use of a sticky UI for our search facility.
Our new UI is accompanied also with a new dashboard which provides an overview of your business’s performance with meaningful statistics such as metrics, KPIs and other related data.
On this page
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What's next?
The following functionality will follow in future releases:
Placing orders for Azure Reservations (both via Storefront and BSS) with monthly billing frequency.
Allowing your tenant resellers to sell and manage Azure Plan Reservations.
For more details, please check Ordering an Azure Plan Reservation from BSS
Microsoft Dependent Add-ons
There are Microsoft plans that have prerequisite and dependent add-ons. Example of such plans are Microsoft 365 E1 and Microsoft 365 E3which both have the Phone System as prerequisite add-on and Calling Plans as a dependent addon-on. The dependent add-ons cannot be purchased unless the customer has already purchased the prerequisite add-on.From this release we fully support the dependent add-ons as the “Get Services Definition” process populates them in your BSS. Your resellers and your customers will be able to purchase them from the view page of a subscription. If the prerequisite of a dependent add-on has already been purchased for a subscription, then your customers will be able to purchase the dependent add-on also using the “Buy Add Ons” option.
For more details, please check Microsoft Dependent Add-ons .
Update of Product Names for your BSS Tenants
In the “Update Tenant” process we added a new option for updating also the names of the products that your resellers or your country tenant inherit from your BSS. The product names update is optional for your tenant resellers, but for your country tenants the system will enforce the product names update.
For more details, please check Update Tenant Reseller process.
Price List Reports Enhancements
A pricelist report will now include also the products that are related with the pricelist via a price group. This is a major improvement for our pricelist reports since until now we returned only the products that have been linked directly with the pricelist.
Reports Permissions
We fixed the issues we had with the user permissions on the reports. Now a user that does not have full control rights for a report, he will not be able to change any settings / conditions of the report. He will be able only to run the report.
Navigation to Product Group Plans
We improved the way your customers can navigate between the plans of a product group by keeping the navigation button on the top of a list and always in the same position .
Resolved Issues
Key
Summary
EXL-10192
The method GET/api/pricelists/{pricelistId}/items returns error
EXL-10126
The logs from Storefront actions are not available in BSS logs.
EXL-10044
Combination of password characters (e.g. ‘&#’) raises error during login.
EXL-5978
The invoice date of a credit invoice that is generated from a debit invoice is not the current day but the date of the debit invoice.
EXL-10084
Storefront - The invoice final price is not displayed when the amounts are displayed at invoice transaction currency.
EXL-9958
The MCA process is not initiated when there is a partial cancellation for a subscription
EXL-10223
Resolved Issues
Key | Summary |
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EXL-10296 | The language for the Reseller dashboard does not change when the user switches his langage from his profile. |
EXL-10260 | The Storefront workspace for the G Suite service is not working |
EXL-10230 | The “expiring assets” widget in Resellers dashboard crashes because of missing product icon. |
EXL-10229 | The retry action for an add-on that failed to be provisioned crashes when it is executed from “all add-ons” page. |
EXL-10067 | The checkout process stucks on the last page when the provisioning of the service has already been completed before the system redirects the user to the checkout confirmation page. |
EXL-10017 | G Suite Import tool - The products matching is not always successful. |
EXL-6637 | The search results in BSS are not accurate when the results set is more than one page. The results are correct for the first page but not for the rest pages. |
EXL-6628 | The search results for Accounts are not correct when searching using the letters in the alphabetized search bar. |
EXL-10255 | Storefront - The “Buy Add-ons” action is not working correctly when the subscription product has both prerequisite and dependent add-ons. |