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summary 3.28.167 168 Release (Nov 08, 2024) Installation: CloudPlatform.Patch.3.28.168.zipYou must upgrade first to 3.28.0 using the interworks.cloud installer before applying this patch.
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Anchor
328168A
328168A

Aura panel
summaryStreamline Your Invoicing with Our New Xero Integration Connector
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

We are excited to announce a new integration that will revolutionize your invoicing process! Our trusted partner, ApplicationLink, has developed a sophisticated connector that seamlessly integrates the interworks.cloud platform with Xero. This powerful tool automatically creates draft invoices in Xero based on billing information from the interworks.cloud portal, saving you time and reducing manual errors.

Xero RN.png

Key Benefits💎 Value:

  • Save Time and Resources: Automate your invoicing process to focus on what matters most.

  • Ensure Accuracy: Maintain consistent and accurate billing information across both platforms.

  • Quick Invoice Generation: Easily generate draft invoices using the latest billing data.

  • Boost Customer Satisfaction: Provide accurate and complete billing to your customers.

⚙️ How It Works:

  1. Select the Desired Period: Choose the month or period from a convenient dropdown menu. The connector retrieves all relevant billing information from the interworks.cloud platform.

  2. Initial Setup: Link customers and services during the first use. This mapping is remembered for future invoices.

  3. Dynamic Pricing: Assign unit prices at the customer and service level, with options for discounts.

  4. Review and Approval: Preview and approve draft invoices to ensure accuracy before processing.

  5. Generate Invoices: Create draft invoices in Xero quickly and efficiently.

This integration simplifies the entire invoicing process, ensuring seamless communication and efficient management of billing data between platforms. Start using it today to enhance your billing operations!

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summary
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Anchor
c8844e01-b99c-49fa-bbff-3fa7973e914ec8844e01-b99c-49fa-bbff-3fa7973e914e328168B
328168B

Aura panel
summaryStreamline Your Invoicing with Our New QuickBooks Integration Connector
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We are also excited to announce a powerful new integration between the interworks.cloud platform and QuickBooks, developed by our trusted partner, ApplicationLink. This sophisticated connector is designed to streamline your invoicing process, saving you time and reducing manual errors.

QuickBooks RN.png

Key Benefits

💎 Value:

  • Save Time and Resources: Automate the creation of draft invoices in QuickBooks based on billing information from the interworks.cloud portal.

  • Ensure Accuracy: Maintain consistent and accurate billing information across both platforms.

  • Quick Invoice Generation: Easily generate draft invoices using the latest billing data from your BSS.

  • Boost Customer Satisfaction: Provide accurate and complete billing to your customers.

⚙️ How It Works:

  1. Select the Desired Month/Period: Use a convenient pulldown menu to choose the billing period. The ApplicationLink platform will retrieve all relevant billing information from interworks.cloud.

  2. Initial Setup: During the first use, establish links between customers and services. This mapping only needs to be done once, as the connector will remember these associations for future invoices.

  3. Dynamic Unit Pricing: Assign unit prices at the customer and service level, with options for discounts.

  4. Review and Approval: Carefully review, preview, and approve draft invoices to ensure accuracy.

  5. Generate Invoices: Use the generate (all) invoices option to create draft end-customer invoices in QuickBooks quickly and efficiently.

✅ Availability: The integration is available only to the online (cloud) version of QuickBooks and only for the US and UK versions. 

This integration ensures seamless communication and efficient management of billing data between interworks.cloud and QuickBooks, making your invoicing process smoother than ever.

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summary
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summaryLearn More
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Anchor
328168C
328168C

Aura panel
summaryYour Tenant Resellers Can Now Import Coterminated Subscriptions of End Customers from the Microsoft Partner Center
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We are excited to announce the latest functionality to our platform’s Import Customers Tool. Tenant resellers can now import coterminated NCE subscriptions of their end customers from the Microsoft Partner Center to our platform.

💎 Value: This last update of the tool is designed to enhance usability even further while ensuring a more efficient customer management experience for Tenant resellers concerning their customer base and subscriptions within our platform.

⚙️ How it works: As a result, the retrieval process has been simplified even more, meaning that users can now select the appropriate inherited Microsoft instance and retrieve their end customers along with their coterminated NCE subscriptions from the Microsoft Partner Center, that have assigned to them the Tenant reseller’s MPN ID.

✅ Availability: This feature is available only to Tenant resellers.

💡 Of course, the functionality and features of the import tool for Direct and Indirect CSPs have been kept intact.

Aura divider
summary
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summaryLearn More
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Anchor
328168FB
328168FB

Aura panel
summaryList of Fixed Bugs
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The following issues were addressed, with fixes applied where necessary:

  1. Issue with the Storefront Add-ons Search - Token Errors in the Log - Issue Resolved: We have resolved an issue where the Storefront Add-ons search and browsing functionality was not working correctly. The problem occurred because the search term was not included in the system’s page change calls, causing all add-ons to be displayed with each page change. This resolution ensures that search results are now accurately maintained when navigating between pagesfrequent “token” errors appeared in the BSS platform logs due to delays from the Microsoft API. The refresh token was expiring sooner than expected, causing daily errors for some of our clients. The code has now been updated to check the token’s expiration more frequently and request a new refresh token as needed. This change ensures smoother operation and reduces the occurrence of these errors.

  2. Asset Editing Error - Issue Resolved: We have resolved an issue where a minority of users encountered an unhandled error when editing specific assets. This error occurred due to the system’s inability to parse very low numbers represented with exponents. The fix involved updating the number parsing method to correctly handle these values, ensuring seamless asset editing regardless of minor differences between BasePrice and UnitPrice.

Aura divider
summary
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Aura panel
summaryOn this page
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Aura panel
summaryTranslation Strings for this Release
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

For the upcoming release note 3.28.169, there are no new strings available for translation.