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We are excited to introduce a re-billing method for all Microsoft ESD and Microsoft Perpetual (license-based) assets by adjusting their pricing. In the Cloud BSS portal, you can now easily adjust the pricing of license-based assets by utilizing the "Edit Pricing Info" button, located on the asset details page.

💎 Value: This feature allows for greater flexibility in managing asset pricing, ensuring that changes are reflected accurately and instantaneously. It also maintains billing synchronization with real-time asset events while providing a more efficient and precise approach to billing adjustments.

⚙️ How it works: The “Edit Pricing Info” action applies adjustments immediately, following specific business rules. Pricing changes cannot be made if there are pending invoices or the asset is under promotion. The availability of the button depends also on certain rules. Upon completion, two invoices (one credit and one debit) are generated automatically. All changes are logged with the effective date.

We are excited to announce that we have introduced two new elements inside the Customer Charges module in the Storefront of White Label Resellers of the Standard Edition. Specifically, the Customer Charges module now displays the imported invoice items containing usage and billing data (of the resources) via the respective import tool, which are displayed as invoice line items inside the Customer Charges module, with clear cost prices (from the distributor) and sell prices (from the reseller to their end customers).

💎Value: This enhancement improves transparency and accuracy in billing. By displaying each imported invoice item and related resources within the Customer Charges module, Standard Edition resellers can now have a clearer overview of all invoiced items, while at the same time, they now clearly view what the charges from their distributors are and what they are charging their end customers (based on their markup). Therefore, this comprehensive visibility allows for better management and verification of end-customer charges, leading to more efficient and reliable billing processes.

⚙️ How it works: After importing usage with billing data via the “usage & billing data” import tool, both the imported invoice items and the base Pay-Per-Use product are now displayed alongside the resources inside the Customer Charges module as invoice item lines for all the generated invoices for end customers of the Standard Resellers.

We're excited to announce a new feature that will simplify your Adobe reseller management process. The Default Market Segment field allows you to easily specify the desired market segment(s) for new resellers, such as Commercial (COM), Education (EDU), Government (GOV), and their combinations.

💎Value: This enhancement eliminates the need for manual adjustments in the Adobe’s Administration Tool, saving you time and effort.

⚙️ How it works: When a reseller is synchronized from BSS or registered through Storefront, the selected default market segment is automatically assigned to their Adobe account. This ensures a smooth and efficient synchronization process.

⚠️ Important Note: This feature does not impact existing customer accounts or product synchronization. Customer market segment selection remains determined by a combination of the product's segment and the reseller's authorized segment.

🚀 Activation: To take advantage of this new feature, please review and save your Adobe instance after upgrading to the latest Adobe Service Manager version.

The following issue was addressed, with fixes applied where necessary:

1. 'Customers Import Tool' Errors - Issue Being Resolved: We are addressing an issue where customer imports via the Customers Import Tool frequently failed. This was due to discrepancies in certain technical configurations. We have implemented fixes and will continue monitoring the system to ensure the tool’s stability.

2. ‘Personal Menu’ opening while the Enter Key is pressed inside the ‘Validation Tool’ - Issue Resolved: We have addressed an issue with the Validation Tool where users, after entering the validation ID and pressing the Enter key, were inadvertently opening their Personal Menu instead of initiating the validation process. This problem was caused by a problem in the user interface code, which has now been fixed. Users can now expect the Enter key to work properly within the tool and actually initiate the validation process.