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Appanvil karma designer

summary

3.28.128 Release (Feb. 02, 2024) Installation: CloudPlatform.Patch.3.28.128.zipYou must upgrade first to 3.28.0 using the interworks.cloud installer before applying this patch.

page

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Anchor

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	328128A

Aura panel

summary

Important Updates for "Acronis Cyber Cloud" Distributors & MSPs

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Since Acronis has recently introduced two substantial commercial changes, effective January 2024, the interworks.cloud commerce platform is fully prepared to support your Acronis business seamlessly, ensuring that you stay in line with these changes and consistently keep pace with the evolving landscape.

Changes to Acronis Cyber Cloud for Distributors and MSPs

Changes

Acronis Cyber Cloud for Distributors

Acronis Cyber Cloud for MSPs

New Commitment Tiers
1. Tier 2 (new Commitment 500)
2. Tier 7 (Commitment 25,000)

Since the new Tier 2 replaces the existing Tier 2, all the existing tiers from Tier 2 until Tier 5 will be shifted respectively from Tier 3 to Tier 6.

Two (2) new Commitment Tiers will be added to the price list and are intended for new partners and traditional distributors in the countries identified below.

Two (2) new Commitment Tiers are added to the price list and are used to define your cost prices.

US, UK, Ireland, and Australia: Tier 1 availability only for existing MSPs

For the Tier 1 product that will be available only for existing MSPs of yours in U.S, U.K, Ireland, and Australia after January 2024, please deactivate the Tier 1 product to make it unavailable for new purchases. No changes will occur for existing MSPs already subscribed in this tier product. You should continue billing them according to their plan. Please note that Active Subscriptions can be cancelled, upgraded and can be renewed, until further notice from Acronis.

For in U.S , U.K , Ireland and Australia, the Commitment Tier 1 is available only for existing MSPs who are already committed to it.
New Acronis MSPs from these countries should NOT select the “Tier 1” commitment since the eligible commitment for new Acronis MSPs in these countries starts from Tier 2 and above.

⚙️ For the necessary actions required in your organization, please check the two buttons below linking to the respective documentation pages. ⤵️

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Important Notice! Please note that when running the "Get Services Definition" process make sure to select the option to Update the Product Names "Continuously update names" if you wish the names of the Acronis products to be updated automatically, by the system or you can select the second option, called "Set default names only on create" for manually created products for which you have to manually update their description and code.

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Aura divider

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Aura inline button

summary

Learn More About the Acronis Changes for Distributors

params

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Aura inline button

summary

Learn More About the Acronis Changes for MSPs

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	328128B

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Reports & Notifications Are Available for Subscriptions Having "Upcoming Payments"

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With this release, BSS users and operation teams can better monitor the subscriptions that contain “Upcoming Payments” and benefit from creating reports and custom notifications. These subscriptions can also be tracked via the Advanced Search module in the BSS platform. The merge field that is utilized for reporting on those subscriptions is the “Has Upcoming Payment”.

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No Historic Level is Kept for this Merge Field This field does not keep a history level. This means that when the system reviews the value of this field has, it looks at a snapshot of the subscription’s current* status. If this field is updated (during the current billing cycle or the new one), the system has no way of knowing the past value. In case of a canceled or inactive subscription, the status of the last cycle will be displayed. *As current, we mean the last renewed cycle (or the initial created cycle if there were no renewals).

params

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Aura divider

summary

params

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

Aura inline button

summary

Learn More

params

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Anchor

	328127C328128C328127C
	328128C

Aura panel

summary

Unit Costs are Calculated Correctly for Subscription Usage Records imported via an Excel File

params

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In this release, we are happy to announce that we have improved the invoicing mechanism for Pay-Per-Use (PPU) subscriptions with add-ons, meaning that you can now view the unit cost prices of the add-ons in the invoice that is generated for the renewal of those PPU subscriptions.

Aura divider

summary

params

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Aura inline button

summary

Learn More

params

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

Anchor

	328127D328128D328127D
	328128D

Aura panel

summary

Minor Change to the Cancellation of Subscriptions at a "Specific Date" via BSS

params

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We have made a minor change to the "Specific Date" cancellation option for subscriptions. When selecting this option, you must now choose a date within the current billing cycle or the current date. You cannot choose a future date as was previously allowed. Please be mindful of this change when cancelling a subscription via the BSS portal.

Aura divider

summary

params

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Aura inline button

summary

Learn More

params

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Anchor

	328127FB
	328127FB

Aura panel

summary

List of Fixed Bugs

params

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The following issue(s) were addressed, with fixes applied where necessary:

Addressed an issue with the BSS ordering mechanism where when an order was placed for a product X which can be upgraded to another product Y, the related upgrade order item (product Y) was automatically preselected.

Aura divider

summary

params

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Aura panel

summary

On this page

params

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

Aura panel

summary

Translation Strings for this Release

params

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

The following Excel file contains the latest strings for translation, based on their tag_name, for the release 3.28.129:

View file

name	NewStrings_3.28.129.xlsx

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