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Appanvil karma designer
summary 3.28.163 Release (Oct 0407, 2024) Installation: CloudPlatform.Patch.3.28.163.zipYou must upgrade first to 3.28.0 using the interworks.cloud installer before applying this patch.
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Anchor
328163A
328163A

With this release,

Aura panel
summaryNew API Endpoint for Cancelling Subscription Add-ons At the End of the Billing Period
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Introducing the "Microsoft NCE Migration Failures" Tool for Reporting Migration Failures Before the Auto-Migration Begins in our Platform.
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In this release, we are introducing the "Microsoft NCE Migration Failures" tool. This tool is designed to inform BSS users about failed auto-migrations from Legacy to New Commerce Experience (NCE) subscriptions before the auto-migration process even begins (before the validation step) within our platform.
Therefore, the functionality of this tool is to log auto-migrations that failed to be initialized automatically and be migrated to our platform. Specifically, this tool monitors the stages of receiving, logging, queuing, and processing events, as well as locating Microsoft Tenants and subscriptions in our databases. If during this gathering of information, there is an error, the tool will record as much information as possible and depict them in detail inside its list, allowing BSS users to export these details to an Excel file. This information can then be communicated to our support team to help resolve such migration issues, streamlining the identification and resolution of migration issues.

MFT4.pngImage Added

ℹ️ In the upcoming releases, the aforementioned tool will function alongside email notifications for the best possible information for BSS users, concerning such migration failures.

Aura divider
summary
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Aura inline button
summaryLearn More
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Anchor
328163B
328163B

In this release,

Aura panel
summaryEnforced Max Character Restriction in Registration Forms & Landing Pages New Flexible "Billing Period" Available for Manually Created Credit Invoices
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We’re excited to introduce a new enhancement to the credit invoice creation process!

Now, when manually creating a new credit invoice with custom items using the Insert from Invoice option, you can easily edit the billing period for each item. This update allows you to deliver clearer billing details, ensuring that any necessary adjustments (e.g., cancellations or changes in usage periods) are accurately reflected.

FINAL-RELEASE.pngImage Added

To edit the billing period, the user selects an existing debit invoice and edits the fields in the pop-up window that appears. Then, you can update the billing period’s start and end dates by selecting the desired dates from the calendar.

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summary
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summaryLearn More
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summaryPerformance Improvements for the Microsoft Subscription Page in the BSS Portal
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In this release, we have made significant improvements to the loading times of the Microsoft Subscription view pages, in the BSS portal, reducing them by up to 50%. This improvement applies to many more Service Managers in our platform. Previously, users experienced longer loading times when viewing a Microsoft subscription page that contains features requiring communication with Microsoft’s systems to fully load. With the first of two phases of BSS improvements, we have enhanced the experience for new and existing BSS users by reducing transition times and addressing problem areas. This initial improvement has resulted in a 13-second reduction in loading times, making the overall user experience faster than ever.
In the upcoming releases, we will introduce the second and final of the two related BSS portal improvements, which will further reduce loading times, especially for the Microsoft Service Manager.

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summary
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summaryList of Fixed Bugs
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The following issues were addressed, with fixes applied where necessary:

  1. Duplicate Installment Charges and Zero Invoice Amounts Wrong Pricing Display for NCE Products with Monthly Billing - Issue Resolved: We fixed have resolved an erratic issue where some installment charges were being generated twice and appeared as zero on the subscription page. The problem occurred due to the stored procedure's mishandling of local table variables. We have updated the procedure to ensure accurate invoice generation for each accountend customers of Standard Resellers were seeing the reseller’s cost price instead of the correct price when ordering Microsoft 365 Business Premium (New Commerce) with a monthly billing plan. The system now correctly calculates and displays the price, including the reseller’s markup, based on the billing frequency. This fix ensures that the correct installment price is shown in the cart, reflecting the appropriate markup.

  2. Azure Plan Order Execution Error When End Customer Purchases the Same Product from Two Different Resellers - Issue Resolved: We have resolved an issue where Azure Plan orders could not be executed due to the error message “Object reference not set to an instance of an object.” This occurred when an end customer, connected to the same tenant in a multitenancy setup, attempted to purchase an Azure Plan from two different resellers. The error was due to a service initialization issue, which has now been corrected, ensuring smooth order processing from both resellers.

  3. Improved Microsoft ID Link Loading Time in the Subscription Validation Tool: We have addressed an issue where clicking the ‘Microsoft ID’ link in the Subscription Validation Tool caused a 5-7 second delay before opening the Microsoft Partner Center (MPC) subscription link. This delay was due to the process of handling custom requests. As a temporary solution, we now fetch the URL directly from the database, significantly reducing the delay. This change ensures a smoother and faster user experience while we continue to investigate a permanent fix.

  4. Issue affecting Azure Plan Usages and Invoicing - Issue Resolved: In late August, a scheduler issue in our Windows services caused Azure plan subscriptions to stop pulling usage data and generating invoices. This was due to a problem with the service handling various jobs, including fetching Microsoft FX rates, updating Azure plan prices, and retrieving invoice items. The issue was resolved by restarting the services, which restored normal functionality. Additionally, reauthentication fixed token retrieval errors likely caused by recent MFA requirements from Microsoft.

Aura divider
summary
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

  • NEW

    • NEW2
    Aura panel
    summaryOn this page
    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
    Aura panel
    summaryTranslation Strings for this Release
    paramsJTdCJTIyYm9keSUyMiUzQSU3QiUyMnRleHQlMjIlM0ElN0IlMjJjb2xvciUyMiUzQSUyMiUyMzQ2NTY3MSUyMiUyQyUyMnRleHRBbGlnbiUyMiUzQSUyMmNlbnRlciUyMiUyQyUyMmZvbnRXZWlnaHQlMjIlM0ElMjJub3JtYWwlMjIlMkMlMjJmb250U2l6ZSUyMiUzQTE2JTdEJTdEJTJDJTIyaGVhZGVyJTIyJTNBJTdCJTIyYmFja2dyb3VuZENvbG9yJTIyJTNBJTdCJTIyY29sb3IlMjIlM0ElMjIlMjNmZmZmZmYlMjIlN0QlMkMlMjJpY29uJTIyJTNBJTdCJTIyc2l6ZSUyMiUzQTM2JTJDJTIybmFtZSUyMiUzQSUyMmZhLWxhbmd1YWdlJTIyJTJDJTIyY29sb3IlMjIlM0ElMjIlMjMwMTQ5YjAlMjIlN0QlN0QlMkMlMjJoZWFkbGluZSUyMiUzQSU3QiUyMmFsaWdubWVudCUyMiUzQSU3QiUyMmhvcml6b250YWwlMjIlM0ElMjJjZW50ZXIlMjIlN0QlMkMlMjJib3JkZXIlMjIlM0ElN0IlMjJjb2xvciUyMiUzQSUyMiUyMzAxNDliMCUyMiUyQyUyMnN0eWxlJTIyJTNBJTIyc29saWQlMjIlMkMlMjJ0b3AlMjIlM0FmYWxzZSUyQyUyMnJpZ2h0JTIyJTNBZmFsc2UlMkMlMjJib3R0b20lMjIlM0F0cnVlJTJDJTIybGVmdCUyMiUzQWZhbHNlJTJDJTIyd2lkdGglMjIlM0ExJTdEJTJDJTIydGV4dCUyMiUzQSU3QiUyMnRleHQlMjIlM0ElMjJUcmFuc2xhdGlvbiUyMFN0cmluZ3MlMjBmb3IlMjB0aGlzJTIwUmVsZWFzZSUyMiUyQyUyMmZvbnRTaXplJTIyJTNBMTglMkMlMjJjb2xvciUyMiUzQSUyMiUyMzE1MkEyOSUyMiUyQyUyMnRleHRBbGlnbiUyMiUzQSUyMmxlZnQlMjIlMkMlMjJmb250V2VpZ2h0JTIyJTNBJTIyYm9sZCUyMiU3RCU3RCUyQyUyMmJhc2UlMjIlM0ElN0IlMjJib3JkZXIlMjIlM0ElN0IlMjJib3R0b20lMjIlM0F0cnVlJTJDJTIybGVmdCUyMiUzQXRydWUlMkMlMjJyaWdodCUyMiUzQXRydWUlMkMlMjJ0b3AlMjIlM0F0cnVlJTJDJTIyY29sb3IlMjIlM0ElMjIlMjMwMTQ5YjAlMjIlMkMlMjJ3aWR0aCUyMiUzQTElMkMlMjJzdHlsZSUyMiUzQSUyMnNvbGlkJTIyJTdEJTJDJTIyYmFja2dyb3VuZENvbG9yJTIyJTNBJTdCJTIyY29sb3IlMjIlM0ElMjIlMjNmZmZmZmYlMjIlN0QlMkMlMjJib3hTaGFkb3clMjIlM0ElN0IlMjJzaGFkb3dzJTIyJTNBJTVCJTdCJTIyY29sb3IlMjIlM0ElMjJyZ2JhKDAlMkMlMjAwJTJDJTIwMCUyQyUyMDAuMDgpJTIyJTJDJTIyeCUyMiUzQTAlMkMlMjJ5JTIyJTNBMSUyQyUyMmJsdXIlMjIlM0ExJTJDJTIyc3ByZWFkJTIyJTNBMCU3RCUyQyU3QiUyMmNvbG9yJTIyJTNBJTIycmdiYSgwJTJDJTIwMCUyQyUyMDAlMkMlMjAwLjE2KSUyMiUyQyUyMnglMjIlM0EwJTJDJTIyeSUyMiUzQTElMkMlMjJibHVyJTIyJTNBMyUyQyUyMnNwcmVhZCUyMiUzQTElN0QlNUQlN0QlN0QlN0Q=

    For the upcoming release note 3.28.164, there are no new strings available for translation.