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  • Microsoft-led migration is created on the last day of the legacy subscription term,  and is executed the day after the legacy subscription term ends.

  • Migration usually takes from zero to 6 hours. In some cases, it can take up to 72 hours.

  • The legacy subscription is set to a suspended state when the migration begins inside the Microsoft Partner Center.

  • During the period when the legacy subscription is suspended, no service loss occurs.

  • The start of billing for the NCE subscription aligns with the date the New Commerce Experience subscription was created if Microsoft successfully completes the migration.

  • No charges are made for the period where the legacy subscription was suspended without a corresponding NCE subscription created.

  • Once the migration is successfully completed by Microsoft in the Partner Center, the legacy subscription is then canceled since the newly created NCE subscription replaces it.


For more details, please check

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summaryMicrosoft-led Migration Overview
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  • Be careful about the new annual term. If you need to avoid the annual term, you should migrate manually before the legacy subscriptions reach the end of the term.

  • Be mindful of the price you charge - ensure that all the NCE offerings are assigned to price lists in your BSS or have a pricing rule if you are working with the Standard Edition for Resellers.

  • Educate/Prepare your customers (on the new pricing & new cancellation rules of NCE).

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summaryMicrosoft-led Migration Overview An extended analysis of what the Microsoft-led Migration is, its inerworkings as well as examples. How Our Platform Handles the Microsoft-led Migration You can find an extended analysis along with examples of how our platform handles automatically the Microsoft-led Migrations, in order to be always in alignment with the Microsoft Partner Center (MPC).
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Analysis of the ‘Microsoft-led Migration’ & the ‘Auto-Migration’ Process in the BSS Platform

In the following pages, you can find the analysis of how the Microsoft-led Migration functions in the Partner Center as well as how the BSS platform manages to handle the migration without the need for human intervention.

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ℹ️ Microsoft-led Migration Process in the Partner Center: Microsoft-led Migration Process in the Partner Center

ℹ️ Auto-Migration Process in the BSS Platform Following the Microsoft-led Migration: Auto-Migration Process in the BSS Platform Following the Microsoft-led Migration

ℹ️ Auto-Migration Notifications on Our Platform: Auto-Migration Notifications on Our Platform