The API call of the Microsoft Service Manager in BSS is automatically collecting from Microsoft the official NCE prices and assigns them to all the NCE products and add-ons based on the predefined countries that you have selected, under the instance settings.

NCE Currency Conversion Tool

Since there may be end customers* that wish to order NCE products by utilizing non-officially supported Microsoft currencies, the following tool provides the correct (converted) prices to NCE products, during the ordering process, by calculating the foreign exchange rate of an unsupported Microsoft currency against a Microsoft-supported currency.
*By end customer, we mean all the final consumers of the NCE products.

Watch the video below for instructions on how to manage unsupported currencies for NCE license-based products:

Accessing the Tool

To access the currency conversion tool for the New Commerce Experience products, go to BSS > Setup > Tools and select New Commerce Experience Currency Selection & Conversion.

Currency Conversion for Unsupported Currencies from Microsoft

Once the home page of the tool appears, the BSS user needs to choose first the Microsoft Cloud Services instance for which the currency conversions will occur, based on the defined countries of that instance.

For the instance selected, all the currencies activated on the BSS organization that are not found in any Microsoft pricelist of the countries selected on the instance will be displayed and the BSS user is able to insert the Foreign Exchange Rate for each of these currencies and save it.

Once the instance is selected, then the tool requires the BSS user to click on the Add New Currency button to define the following drop-down menu buttons and fields, on the pop-up window that appears.

• Selling Currency: This drop-down button provides the BSS user with the available unsupported (by Microsoft) currencies that are enabled in the BSS organization, and it is this field where the (unsupported) selling currency is defined.

• Market Country Pricelist: This drop-down button provides the BSS user with the available defined countries that are tied to the previously selected instance. This field is where the API call will be based to automatically retrieve the supported Microsoft currencies containing the official prices. This field is of course related to the field Pricelist Currency.

• Pricelist Currency: This drop-down button provides the BSS user with the supported currencies from the Microsoft pricing excel for the country that was selected in the previous field, Market Country Pricelist.

• FX Rate: This numeric field provides the BSS user with the ability to insert the foreign exchange rate of the Pricelist Currency against the Selling Currency in a decimal fashion. The default field value is “0.00001” and the field accepts up to five decimals.
  The arrows can be utilized to increase or decrease the value by the last decimal.

Once the BSS user finishes filling in the fields of the pop-up window they must click on the Save button.

Now that all the fields have been successfully defined, once the BSS user has clicked on the Save button, the tool establishes the conversion rates on the unsupported currencies for the NCE products. Moreover, the established currency conversion can be managed after their creation.

Managing Currency Conversions

Via the table containing the saved currency conversions, the BSS user is then able to manage the stored conversion rates by adding new ones, removing old ones, and editing existing currency conversions, as highlighted in green color.

Therefore, every time there is an order for an NCE product that is sold via an unsupported currency by Microsoft (such as the Polish Zloty in this example), our system will automatically search the tool for a defined currency conversion and automatically place the correct pricing on the NCE product, based on the provided foreign exchange rate, before the completion of the order.