Edit Subscription's Pricing Info

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Change the Pricing for the Current Billing Cycle

When you select this option, the system will apply the changes from the beginning of the current billing cycle (e.g., from 1^st day of the month) and the following business rules will be applied:

• If the customer changes the subscription price list, the system will get the current price of the price list, not the price that the price list might have had at the beginning of the current billing cycle.
• If the customer wants to change the billing cycle of the subscription, he can only select a bigger period (e.g., to convert a monthly subscription to a yearly one), he cannot apply for the current billing cycle for a smaller period.
• If there are scheduled price changes for the next billing cycle, these requests will be cancelledcanceled.

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Option Unavailability

You will not be able to change the pricing for the current billing cycle if there are pending invoices for:

• Changes in the subscription quantity,
• Changes in the add-ons quantity,
• Upgrade or downgrade actions. 

In these scenarios, the option will be locked, and a warning will be displayed:

For unlocking this option, you need to generate manually the pending invoices first. 

Change the Pricing for the Next

Billing Cycle

When you select this option, the system will apply the changes when the subscription will be renewed (e.g., from the 1st day of the next month), and the following business rules will be applied:

• If the customer changes the subscription price list, the system will get the price that the price list will have when the subscription will be renewed.
• If the customer wants to change the billing cycle of the subscription, he can select either a bigger period (e.g., to convert a monthly subscription to a yearly one) or a smaller period (e.g. to convert a yearly subscription to a monthly one).

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Change the Pricing for the Next Billing Cycle for Subscriptions with Installments 

When you select this option, the system will apply the changes when the subscription will be renewed (e.g., from the 1st day of the next month), and the following business rules will be applied:

• If the customer changes the subscription price list, the system will get the price that the price list will have when the subscription will be renewed.*
• If the customer changes the unit price, the new unit price will be utilized by the system for the subscription after its renewal. However, the field is not editable if the product has active its Price Protection.*

• If the customer changes the discount percentage, the system will utilize this new percentage for the subscription after its renewal.*

*The BSS user can choose to change the values of either the Price List field or the Unit Price field or the Discount field, since they are mutually excluded.

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Option Unavailability

You will not be able to change the following values:

• Apply to the current billing cycle: This radio button is locked and disabled by default since the changes can be in effect only after the current billing cycle.

• Apply to the next billing cycle: This radio button is locked and enabled by default since the changes can only occur after the current billing cycle.

• Unit: This drop-down field remains locked.

• Billing Option: This drop-down field remains locked.

After defining the changes, the BSS user has to click on the Save button for those changes to become effective immediately after the renewal of the subscription's billing cycle.

Informative Ribbon for Scheduled Pricing Change Requests 

Such requests are logged as scheduled pricing change requests and are accessible through the subscription details page. The customer administrator has the option to update or cancel this request at any time during the current billing cycle (i.e., before the system renews the subscription and applies the scheduled request)

A subscription with a scheduled pricing change:

If, after the submission of the request, the subscription status changes (i.e., the subscription has been cancelledbeen canceled), the system will do the following:

• Subscription Cancellation: The scheduled changes will be cancelledcanceled.
• Subscription is set to inactive: The scheduled changes will be cancelledcanceled.
• Subscription Suspension: The scheduled changes will remain active.
• Subscription upgrade/downgrade. The scheduled changes will be cancelledcanceled.