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Confirm Customer's Acceptance of MCA from interworks.cloud BSS

In this release we completed the MCA functionality by allowing the BSS users to confirm that they got customer's acceptance of MCA when they place a new order or amend an existing Office 365 subscription. The system will ask for confirmation when the BSS user:

Reporting - Grouping of Azure Usage Invoice Items per Subscription


You can now use our reporting for grouping the invoice items per Azure subscription. The items can be grouped by:

  • Subscription name
  • SubscriptionId - the internal identifier we keep for a subscription
  • Subscription External Id - The Id of the Azure subscription in Microsoft systems.

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Using this new grouping you will be able to reconcile your charges with Microsoft charges very easily.

  • Executes an order that includes at least an Office 365 product.
  • Creates manually an Office 365 subscription.
  • Performs any of the following actions in an existing Office 365 subscription:
    • Changes the quantity of the subscription.
    • Changes the quantity of a subscription add-on.
    • Adds a new add-on for the subscription.
    • Synchronizes a failed subscription by executing the "retry" action. 

For more details, please check A BSS User to Confirm Customer's Acceptance

 Integration with AVG 
Status
colourYellow
titleBETA


AVG is a family of internet security applications developed by Avast, for Microsoft Windows, macOS, Android and iOS. The AVG Antivirus products include the proprietary versions that provide computer security, browser security, antivirus software, firewall, anti-phishing, antispyware, and anti-spam among other services. 

The integration we are building will enable your resellers and end-customers to search, upgrade, renew and purchase the right SKUs based on their needs, with automated ordering and provisioning. They will be able to import all AVG SKUs with our product importer as well as to manage current AVG licenses with ease utilizing our AVG ordering wizard.  The AVG license keys and download links will be instantly delivered to the customer's email, right after purchase.

The current version of our AVG service manager includes the publishing of your AVG products in your Storefront and the first version of AVG ordering wizard that allows you to purchase new licenses and deliver the license key to your customer.


If you are interested for the AVG service manager, contact please our sales (sales@interworks.cloud) or our customer success (customersuccess@interworks.cloud).

Resolved Issues


KeySummary
EXL-5323Move of multiple documents to a folder crashes
EXL-5152Deletion of account crashes
EXL-5545The subscription quantities have wrong formatting when a Storefront user exports in an excel file the list of his subscriptions
EXL-5794Correction of spelling issues in subscriptions API methods
EXL-5893G Suite service manager - the contact is created without first name
EXL-5842Subscriptions statuses are missing


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