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The ordering experience for the NCE products is similar to the process you have accustomed for the legacy Office 365 products. In On this page, we will explain the process, but we will mainly focus on the differences and how our platform manage manages them. The main differences are the following:
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Ordering NCE Products
The ordering method for purchasing NCE commercial products is the same as the one used for purchasing legacy Office 365 products, and it is described in detail on in the KB section Ordering an Office 365 Service . All the business rules that apply now for the legacy products (acceptance of MCA, INN validation, etc,.) are also in place for the NCE products too.
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Currently, only the commercial license type is available for the Microsoft 365, Dynamics 365, Power Platform, and Windows 365 plans. The rest qualification qualifications are not supported yet from by Microsoft. |
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Provisoning Provisioning Time of NCE Subscriptions Provisioning actions take longer for NCE subscriptions than for the legacy Microsoft subscriptions, of about 2 - 2.5 minutes on average for each SKU. |
Ordering via Storefront
Once the NCE commercial products are published to Storefront and their prices are added via the dedicated tool, they are ready for ordering. The NCE products are easily distinguishable from their prefix and suffix and that is what differentiates , differentiating them visually from the rest of the Microsoft SKUs.
The Add to Basket step looks like this for NCE products:
You will notice that there isn’t any add-ons list available on this page since add-ons are not defined as add-ons anymore on our platform. We will explain in the next paragraph the ordering experience for the add-ons.
All NCE products are available in monthly or annual billing cycles. Moving on with our next versions, we will support both triannual billing cycles and billing frequency options or the annual and triannual cycles. For more information regarding the billing cycles of NCE subscriptions, please continue to the https://interworkscloud.atlassian.net/wiki/spaces/ICPD/pages/540901434#Billing-Cycles-of-NCE-Subscriptions section of this page.
Ordering NCE Add-ons
NCE add-ons are now displayed as distinct products, meaning that they are also displayed on the BSS and Storefront as standalone products that have base-subscription dependencies in order to be purchased. Therefore, those add-ons are not depicted anymore as available add-ons under an overview of an NCE product in Storefront, and additionally, those add-ons (now in the form of a product) have actual NCE products as prerequisites for being purchased.
For the legacy add-ons, the partner applies the add-on to a base-offer subscription after that base subscription has been purchased. In the New Commerce Experience, partners purchase the add-ons from the catalog itself. However, since the NCE add-ons have NCE product prerequisites, users need to make sure ensure that the prerequisite products are met. Otherwise, our system will not allow a user users to order an NCE add-on without having first purchased at least one of the prerequisite products. During checkout, we check whether the customer has at least one active subscription for one of the prerequisites products, and only then do we allow the user to complete the checkout process. Otherwise, we display the error message “The addon is not purchasable without a compatible base subscription”.
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We don’t support yet to adding the add-on in the same basket the add-on along with one of its prerequisites. It is a scenario that will be supported in the future. |
Ordering via BSS
When it comes to ordering an NCE commercial product via BSS, the available methods are the ones you already know and use for the legacy products:
Manual creation of a subscription:
Creation and execution of an order:
If Suppose the BSS user tries to execute an order containing an NCE product (add-on) or tries to create a subscription for the same product without having a prerequisite base - subscription. In that case, the process is terminated with the error message “The addon is not purchasable without a compatible base subscription”.
Billing NCE Subscriptions
Since Microsoft NCE subscriptions are charged either on a monthly or an annual basisannually, depending on their unit, we and they are always aligned with Microsoft Billing Cyclesbilling cycles since we don’t allow any prorated charges. The pricing information that is imported to the Import New Commerce Experience Product Prices from the official Microsoft Partner Center API call is both the cost prices (i.e., what Microsoft charges you as a CSP) and the retail prices that match the country of the end customer. This means that you have the flexibility to bill your resellers and your customers either by setting a margin above your cost or by defining a discount for Microsoft's retail price, exactly as you do for the legacy Office 365 plans.
Invoicing NCE Subscriptions
Concerning the invoicing of the NCE subscriptions, we are invoicing the NCE subscriptions normallytypically.
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