Published: October 2013Interworks Cloud 2013interworks.cloud OSS VMware vSphere® Service ManagerInstallation Guide
Interworks interworks.cloud S.A.









   



























This document contains information proprietary to Interworks interworks.cloud S.A. and its receipt or possession does not convey any rights to reproduce, disclose, manufacture, or sell anything it might describe. Use without Interworksinterworks.cloud' specific written authorization is strictly forbidden. Interworks interworks.cloud makes no representations or warranties with respect to the contents or use of this document, and it reserves the right to revise this document any time, without the obligation to notify any person or entity of revisions. Further, Interworks interworks.cloud assumes no responsibility or liability for any errors or inaccuracies, makes no warranty of any kind (express, implied, or statutory) with respect to the contents or use of the information, and expressly disclaims any and all warranties of merchantability, fitness for particular purposes, and non-infringement of third-party rights.
Interworks
interworks.cloud, the Interworks interworks.cloud logo, the Interworks Cloud interworks.cloud Platform logo, the Interworks Cloud interworks.cloud BSS logo, the Interworks Cloud interworks.cloud Storefront logo, the Interworks interworks.cloud Marketplace and the Interworks Cloud interworks.cloud OSS logo are registered trademarks of Interworks interworks.cloud S.A. All other trademarks are the property of their respective owners.
Interworks


interworks.cloud S.A.

www.interworkscloud.com
Table of Contents
Document revision history5
About this guide 6
Introduction6
Document conventions6
Support and feedback7
CHAPTER 1 8
Overview of Cloud OSS VMware vSphere Service Manager 8
Introduction8Overview of VMware vSphere 5.x8
Overview of Cloud OSS9
CHAPTER 2 10
Preparing for the installation 10
Introduction10
Deploying VMware vSphere Infrastructure10
Preparing the network11
Preparing the VM templates (Guest OS Master Images)11
CHAPTER 3 12
Installing Cloud OSS VMware vSphere Service Manager 12
Introduction12
Installing Cloud OSS VMware vSphere Service Managers12
CHAPTER 4 14
Configuring Cloud OSS VMware vSphere Service Manager 14
Introduction14
Configuring VMware vSphere module15
Configuring Network Settings17
Creating Virtual Server18
Creating Hosting Plan19
APPENDIX A 20
APPENDIX B 38
This page is intentionally left blank

Document revision history

...

This guide provides instructions for installing and configuring Interworks Cloud interworks.cloud OSS VMware vSphere Service Manager 2.x. The following versions of VMware vSphere are currently supported in this release:

...

...

This chapter provides an overview of Interworks Cloud interworks.cloud OSS platform and the VMware vSphere Service Manager.

...

VMware vSphere is the industry-leading virtualization platform for building cloud infrastructures. It enables IT to meet SLAs (service-level agreements) for the most demanding business critical applications, at the lowest TCO (total cost of ownership).
VMware vSphere Hypervisor Architecture provides a robust, production-proven, high-performance virtualization layer. It enables multiple virtual machines to share hardware resources with performance that can match (and in some cases exceed) native throughput.
VMware vSphere Virtual Symmetric Multiprocessing enables the use of ultra-powerful virtual machines that possess up to 64 virtual CPUs.
VMware vSphere Virtual Machine File System (VMFS) allows virtual machines to access shared storage devices (Fiber Channel, iSCSI, etc.) and is a key enabling technology for other vSphere components such as VMware vSphere Storage vMotion®.
VMware vSphere Storage APIs provide integration with supported third-party data protection, multi-pathing and disk array solutions.

Overview of Cloud OSS

The Interworks Cloud interworks.cloud OSS platform is a centralized software application that simplifies the day-to-day burden of activating, configuring and managing a service provider's unified communications and collaboration infrastructure. interworks. Interworks Cloud cloud OSS enables service providers to centrally create, control, and deliver hosted IP and application services. It addresses critical operational challenges for provisioning, monitoring, metering, self-management, authentication and further integration into other applications in the service provider's OSS/BSS systems.
Interworks Cloud interworks.cloud OSS has the following components:

...

To integrate VMware vSphere into the Cloud OSS platform you will need to install the Cloud OSS Service Managers components on one or more mediation servers You can install Interworks Cloud interworks.cloud OSS Service Manager on more than one servers and make use of hardware or software load balancing to distribute load and maintain high availability. This server may also be referred as Mediation Server. in your environment. Installation of the components is performed by the Interworks Cloud interworks.cloud Platform Installer. For more information about installing the Interworks Cloud interworks.cloud Platform Installer and the Service Managers please consult the Interworks Cloud interworks.cloud OSS Installation Guide.
The mediation server should have the following minimum system and software specifications:
Mediation Server System Requirements

Login to every mediation server and install the Cloud OSS Service Managers components as described in the Cloud OSS Installation Guide. Keep in mind the following network port requirements, in order to maintain successful communication between the various Cloud OSS components and the vSphere infrastructure.
Network Access Rules

...

This section provides basic information that can help you troubleshoot issues with Interworks Cloud interworks.cloud OSS VMware vSphere Service Manager installation and configuration.

...

Interworks interworks.cloud S.A.Interworks Cloud interworks.cloud OSS VMware vSphere® Service ManagerInstallation Guide