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We're excited to announce the availability of scheduled billing term changes upon renewal for Microsoft NCE subscriptions. Following the Storefront’s announcement on Release 3.28.179, and BSS’s announcement on Release 3.28.181, this feature applies to both our portals and allows you to schedule a change of the billing term (when applicable) that will take place during the renewal date of the NCE subscription. Possible billing terms include the Monthly, Annual, and Triennial.

💎 Value: This feature in the BSS and Storefront portals gives you greater control and flexibility over your Microsoft subscriptions by allowing you to automate billing term changes at the renewal date to reduce administrative overhead and improve forecasting. This proactive approach simplifies subscription management.

🚀 Activation: After this release 3.28.182, you have to run the 'Get Services Definition' (GSD) process for all Microsoft Cloud Services Service Manager instances, to make the Billing Term functionality available during scheduling changes for both the Storefront and BSS portals.

Key prerequisites for the feature to function include:

• Auto-renewal option to be enabled,

• Billing plans to be active on both the instance and the account,

• Billing plans to be supported for the product SKU by Microsoft.

• The Product SKU has different billing plans (billing frequencies) supported by Microsoft.

• The Product SKU must have different billing terms (billing cycles) supported by Microsoft.

⚙️ How it works: From the Subscription view page in the BSS and Storefront portals, click the Manage Renewal button. In the respective pop-up window that appears, select the desired billing term (e.g., monthly, annual, or triennial) for the next term, provided the product supports it and your account and instance meet the necessary prerequisites mentioned above.^{These changes are then saved by clicking on the Submit button and automatically applied when the subscription renews.}

We are excited to announce a significant enhancement to your experience with Adobe product management. Introducing the new "Catalog Status" field for Adobe products (add-ons), which is designed to improve efficiency and simplify your workflow. BSS users now have the ability to monitor the catalog status of their Adobe products (add-ons) directly within the new Catalog Status field, found inside each Adobe product (add-on). This feature allows users to easily determine whether products are new, updated, unchanged, or discontinued, eliminating the need for external Excel files.

💎 Value: This feature in the BSS portal aims to improve efficiency, simplify identification, and streamline the Adobe product management process. BSS users can also utilize this new field as a search criterion to filter Adobe products based on their current status, which is especially useful for managing large product catalogs efficiently.

🚀 Activation: After this release 3.28.182, you have to run the 'Get Services Definition' (GSD) process for all Adobe Service Manager instances, to make the “Catalog Status” field appear and be populated with the respective catalog status values for each available Adobe product (add-on) in your BSS portal.

⚙️ How it Works: From within each Adobe product view page, where this new informative text field resides, BSS users can check each Adobe product to examine its catalog status, whether ‘new’, ‘updated’, ‘unchanged’, or ‘discontinued’. In essence, this is a visual indicator of catalog statuses, that offers automated status tracking, reducing manual work and enabling better decision-making.

With this release, we are introducing improved support and handling of end customer subscriptions in our Adobe Reseller Change Tool during a reseller change. This tool can now identify Adobe Extended-Term subscriptions and Early Renewal* subscriptions from end customers during the transition and seamlessly transfer them and activate them.

💎 Value: This enhancement of the Adobe Reseller Change Tool ensures continuity and minimizes any disruption for customers and their subscriptions during the reseller change process.

⚙️ How it Works: The tool identifies subscriptions during a reseller change and seamlessly transfers them to the new reseller, activating them immediately. The Start Date is set to the exact day of the change. To ensure continuity for end customers, the End Date is calculated by subtracting one day from the subscription's Anniversary Date, which keeps the Extended Term date unchanged.

* Early Renewal: Early Renewal subscriptions apply to customers who renew their subscriptions within one month before the Anniversary/Renewal Date.

With this release, we have updated the list of browsers we officially support. Please refer to our documentation for the most up-to-date compatibility details. Note that the Storefront now supports the following (or later) browser versions:

💎 Value: This update ensures the platform stays secure, runs smoothly, and leverages the latest web technologies for a better user experience.

📌 Please note that Internet Explorer is not supported.

The following issues were addressed, with fixes applied where necessary:

1. Installment Renewal Issue - Issue Resolved: We have resolved an issue where the Billing Service cycle prevented the renewal of installment plans for various accounts and organizations. This resulted in missed renewals for numerous subscriptions. The issue arose when at least one manage renewal action was present, which blocked all installment renewals. The fix ensures that only subscriptions with a manage renewal action in the current organization are excluded, allowing other renewals to proceed as expected.