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Resellers will receive an order confirmation email that includes all essential details regarding their Sophos product purchase.
Your operations team will be notified separately with comprehensive details of the transaction, encompassing both reseller and customer data. This notification process is configured by your Customer Success Manager.
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Important Consideration: Please be aware that the Interworks.cloud platform does not automatically provision any Sophos services. Resellers are responsible for managing their customers and their services directly via the Sophos Partner Dashboard. For billing purposes, Interworks.cloud will leverage the subscription created, and you are required to upload the consumption data file monthly. |