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We're thrilled to announce, for all the (EU & US) online infrastructures, an important upcoming improvement, from Wednesday 21 of June 2024, and over the next two weeks,to the Get Services Definition (GSD) action that affects the Microsoft service managers. Specifically, the improvement allows the Get Services Definition action to run asynchronously in the background, meaning that BSS users can begin the GSD process and leave the page to attend to different business needs, while the process is running.

Furthermore, BSS users can return to the Microsoft service manager page to view the progress (in progress, completed successfully, completed with errors) of the Get Services Definition process and/or the logs and results, by clicking on the hyperlinked “here” text inside the ribbon.

This improvement increases the productivity rate while simultaneously reducing the monitoring requirements.

Aura cards

summary Important Notice for On-premise Customers Please note that the Asynchronous 'Get Services Definition' process for the Microsoft service managers is deactivated for our On-premise customers due to certain Kubernetes and microservice requirements that have to first be established before enabling and utilizing this functionality. params JTdCJTIyY2FyZHMlMjIlM0ElNUIlN0IlMjJ0aXRsZSUyMiUzQSUyMkltcG9ydGFudCUyME5vdGljZSUyMGZvciUyME9uLXByZW1pc2UlMjBDdXN0b21lcnMlMjIlMkMlMjJib2R5JTIyJTNBJTIyUGxlYXNlJTIwbm90ZSUyMHRoYXQlMjB0aGUlMjBBc3luY2hyb25vdXMlMjAnR2V0JTIwU2VydmljZXMlMjBEZWZpbml0aW9uJyUyMHByb2Nlc3MlMjBmb3IlMjB0aGUlMjBNaWNyb3NvZnQlMjBzZXJ2aWNlJTIwbWFuYWdlcnMlMjBpcyUyMGRlYWN0aXZhdGVkJTIwZm9yJTIwb3VyJTIwT24tcHJlbWlzZSUyMGN1c3RvbWVycyUyMGR1ZSUyMHRvJTIwY2VydGFpbiUyMEt1YmVybmV0ZXMlMjBhbmQlMjBtaWNyb3NlcnZpY2UlMjByZXF1aXJlbWVudHMlMjB0aGF0JTIwaGF2ZSUyMHRvJTIwZmlyc3QlMjBiZSUyMGVzdGFibGlzaGVkJTIwYmVmb3JlJTIwZW5hYmxpbmclMjBhbmQlMjB1dGlsaXppbmclMjB0aGlzJTIwZnVuY3Rpb25hbGl0eS4lMjIlMkMlMjJjb2xvciUyMiUzQSUyMiUyM2ZmZTA2YyUyMiUyQyUyMmljb24lMjIlM0ElMjJmYS1leGNsYW1hdGlvbiUyMiUyQyUyMmltYWdlJTIyJTNBJTdCJTIydmFsdWUlMjIlM0ElMjJodHRwcyUzQSUyRiUyRmltYWdlcy51bnNwbGFzaC5jb20lMkZwaG90by0xNTQwOTc5Mzg4Nzg5LTZjZWUyOGExY2RjOSUzRml4bGliJTNEcmItMS4yLjElMjZpeGlkJTNEZXlKaGNIQmZhV1FpT2pFeU1EZDklMjZhdXRvJTNEZm9ybWF0JTI2Zml0JTNEY3JvcCUyNnclM0Q5MzQlMjZxJTNEMTAwJTIyJTJDJTIydHlwZSUyMiUzQSUyMmxpbmslMjIlN0QlN0QlNUQlMkMlMjJjb2x1bW5zJTIyJTNBMSUyQyUyMmRlY29yYXRpb24lMjIlM0ElMjJpY29uJTIyJTJDJTIybGF5b3V0JTIyJTNBJTIyaWNvbi1sZWZ0JTIyJTJDJTIydGhlbWUlMjIlM0ElMjJhdXJhLWFjY2VudCUyMiUyQyUyMmhvdmVyJTIyJTNBJTIyZWxldmF0ZSUyMiUyQyUyMmd1dHRlciUyMiUzQTEwJTJDJTIycGFkZGluZyUyMiUzQTAlN0Q=

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We are excited to announce, two improvements inside our Microsoft 'Subscriptions Validation & Reconciliation’ tool.

Specifically:

1. Trial NCE subscriptions are now able to be reconciled within the tool. To accommodate this addition, a new column named Is Trial is added to the table to indicate the Trial subscriptions. Additionally, a field called Is Trial, is added inside the “show more“ button of each table result to depict whether the subscription is trial or not. Lastly, a new comment for the case where a Subscription is a trial on BSS and not a trial on MPC and vice versa is created.

2. The 'Get Hierarchy' button (next to the Microsoft instance drop-down selector) and the 'Organization' option from the Validation drop-down selector are now removed, to simplify the look and functionality of the tool, since the instance loads automatically without the need for the 'Get Hierarchy' button.

With this release, we are introducing an exciting feature for our customers utilizing the Dropbox services. After this 3.28.148 patch, you can reuse the teamID of a previously canceled Dropbox Base subscription (non-Sign) towards a newly created Dropbox Base subscription.

What’s New:

• Re-Utilization of the Dropbox teamID: When you create a new Base product order, usually within 7 days of canceling a Base subscription, you can re-utilize the teamID that was associated with your previously canceled subscription.

• Seamless Restoration: This feature ensures that your Dropbox team, channel, and account retain their original Dropbox teamID, allowing for a smooth transition when placing a new order of a Base subscription.

• Storage and Functionality: From the release 3.28.148 onwards, every change to an active Dropbox Base subscription will store the Dropbox teamID in our platform, enabling efficient re-utilization.

In this release, the Future Requests functionality stops being supported for Legacy Microsoft subscriptions. Due to the Microsoft-led migration from legacy to the New Commerce Experience products, we have deactivated the “Future Requests” feature from both the Storefront and the BSS portals. This means that users cannot schedule a quantity change on a future date for their legacy subscription(s). Therefore, changes in quantity for legacy Microsoft subscriptions can only be immediate. The same applies to Microsoft legacy add-ons.

The following issue was addressed, with fixes applied where necessary:

1. Health Check Mechanism Slow During Researching “Maintain One Active” Subscriptions - Issue Resolved: We have identified an issue where the Health Check Mechanism was slow during its retrieval of “Maintain One Active”* subscriptions (*one active subscription per product). Specifically, the database server was utilizing an inefficient query for retrieving the aforementioned subscriptions, which caused the mechanism to be slow. We have identified the issue and resolved it by utilizing a far more efficient query which now completes this process in a matter of seconds instead of minutes. Therefore, the whole mechanism is now faster and more efficient. However, this current fix is not final.