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In this release, the interworks.cloud platform features the full range of Dropbox Subscription upgrades with Add-ons. Whether you’re a business user, a team, or an individual, you can now take advantage of enhanced features and capabilities. Upgrade today and unlock the full potential of Dropbox with interworks.cloud!

⚠️ Please note that for this functionality to be available, your Dropbox Service Manager version must be the latest (1.12.0).

With this release, we have disabled the Deletion option from the Tenant Resellers, for backordered Subscriptions and Assets, as was the case for the Parent Organizations in the distant past. This means that the deletion action will not be allowed to Tenant Resellers that try to delete a Subscription or Asset that also exists (via the backordering mechanism) inside the Parent organization. An error pop-up window will appear informing the BSS user about that action’s inability to be performed.

In this release, we have improved the Microsoft Subscription Reconciliation Tool. Specifically, we’ve resolved an issue related to the end dates of price-protected subscriptions. Previously, the tool occasionally generated false alarms, leading to unnecessary alerts for our users. However, we’ve fine-tuned the logic behind end-date checks, resulting in accurate identification of valid end dates for price-protected subscriptions. As a result, false positives are now eliminated. Our updated alerting system ensures that only critical discrepancies trigger notifications. With fewer false alarms, you can focus on addressing real discrepancies without distractions.

We are excited to share some important news regarding the evolution of our Storefront templates. As part of our ongoing commitment to providing you with cutting-edge solutions and the best possible user experience, we are announcing a mandatory transition from the Basic Template to the Nebula Template from today up until the 31st of May, 2024, for those clients who are still utilizing the Basic Template.

What's Changing ?

Effective from the 31st of May, 2024, the Basic Template will reach its end of life. This means that it will no longer be supported or available for use. However, we are thrilled to introduce the latest version of Nebula Template as the new standard for your Storefronts.

Why Transition to Nebula ?

The Nebula Template represents the next generation of Storefront design and functionality. Nebula embodies contemporary design trends and presents a heightened level of customization ease, ensuring a visually appealing and dynamic Storefront experience for your customers. 

How to Transition ?

To facilitate a seamless transition, we have prepared comprehensive documentationand support resources. 

⚙️ Additionally, we encourage you to customize the Nebula template using CSS and JavaScript to align it with your unique brand identity and requirements.

With this release, the following endpoint has been added to the Standard Reseller API:

• GET /api/products/{productId}/billingfrequencyoptions - Retrieves a specific product's billing frequency options

• PUT /api/orders/{orderId}/customfields - Updates the values of the custom fields of an existing order of the current organization based on the given ID.

• PUT /api/orders/{orderId}/items/{itemId}/characteristics - Updates the characteristics of an existing item of an existing order based on the given IDs.

• DELETE /api/orders/{orderId}/items/{itemId} - Deletes an existing item of a specific order based on the given IDs.

⚠️ Please note that the DELETE endpoint, can be utilized only for order items that are in Draft orders. Otherwise, an error message is displayed.

The following issue was addressed, with fixes applied where necessary:

1. Unable to Execute Scheduled Order(s) via BSS - Issue Resolved: An issue was fixed related to the inability to manually execute scheduled orders. Previously, users encountered an inactive Apply button within the execution pop-up window, preventing them from manually executing their scheduled orders.

   The root cause of this problem was traced to certain products within the scheduled order not receiving their “order item ID”. As a result, the Apply button remained unresponsive when there were no order items associated with an order, due to their missing ID. This issue is rectified and now the system correctly provides “order item IDs” to all products scheduled for order. As a result, the Apply button is fully functional once again, meaning that you can manually execute your scheduled orders as originally intended.

2. NCE Migrator “Same Key Has Already Been Added” Error - Issue Resolved: An issue was fixed related to a bug in our system that causes the “same key has already been added” error inside the “New Commerce Experience” Migration Tool. When the tool fetches products (via the API V3), the pagination doesn’t sort the results. As a result, the system ends up with duplicate products and their characteristics across different pages. We have addressed this issue and now it filters out duplicate elements from the results.