Reseller Plans Tags
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The resellers can now see their current plan in the Distributor’s Storefront with a new tag added in the header menu, as follows:
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PLAN|BASIC for the reseller in the Basic Plan
PLAN|FREE for the reseller in the Free Plan
PLAN|STANDARD for the reseller in the Standard Plan
Moving Between Reseller Plans
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A Basic Reseller may create a subscription for:
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Cancel their subscription to go back to the Basic Reseller
Upgrade/Downgrade their subscription to move between the Standard/Free Plans
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From Storefront
To go from a Basic Plan to the Free or Standard Plan, in the Storefront, the reseller can select the Storefront icon in the right upper menu.
This will redirect the reseller to the Reseller Plans product page where they can select one of the two plans and add it to the basket.
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Specify the Storefront Alias during the checkout process.
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The order is executed and the Subscription is created automatically.
The reseller will receive an email to login and customize their Customer Portal.
From BSS
To go from a Basic Plan to the Free or Standard Plan, the BSS user must create an order for the Free or Standard Plan product.
After saving the order, in the Products tab of the Order view, select the pencil icon:
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The Storefront Alias must be specified here before the order is executed.
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Execute the Order to create a Subscription.
The reseller will receive an email to login and customize their Customer Portal.